Information Technology Intern

Ametek, Inc.•Town of Woodstock, NY

7d•Onsite

About The Position

AMETEK Rotron is seeking a motivated Information Technology Intern for Summer 2027 in Woodstock, NY. The intern will gain practical experience supporting end users, computer hardware, software, networks, cybersecurity initiatives, and technology projects while working with experienced IT professionals in a manufacturing environment. The intern will provide first-level technical support, assist with user accounts and Microsoft 365, and help deploy, maintain, and troubleshoot computers and software. They will also support infrastructure and cybersecurity activities, maintain IT records, create documentation, gather data for reporting and improvement, and assist with real-time IT needs and special projects across the business. The role offers hands-on experience with enterprise IT systems and infrastructure, help desk support, troubleshooting, hardware deployment, documentation, networking, cybersecurity, systems administration, and manufacturing technologies, with mentorship from experienced IT professionals. Applicants must have the legal right to work in the United States and be legally authorized to access export-controlled information and source code. A background check and drug screening must be completed successfully before employment.

Requirements

Currently pursuing a degree in Information Technology, Computer Science, Cybersecurity, Computer Engineering, Management Information Systems, or a related field.
Basic understanding of computer hardware, software, networking, and Windows operating systems.
Strong analytical, troubleshooting, and problem-solving skills.
Excellent written and verbal communication and customer-service skills.
Strong attention to detail and organizational skills.
Ability to work independently and collaboratively.
Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
Successful completion of a background check and drug screening before employment.
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and reduce costs; ability to identify appropriate use cases and critically evaluate AI-generated outputs.
Legal right to work in the United States and legal authorization to access export-controlled information and source code.

Responsibilities

Provide first-level technical support for hardware, software, printer, mobile-device, and network-related issues.
Assist with user account setup, password resets, access requests, and system permissions.
Support Microsoft 365 applications and related collaboration tools.
Help image, configure, deploy, maintain, and troubleshoot desktop and laptop computers.
Assist with software installations, updates, upgrades, and patch-management activities.
Maintain IT asset inventory, equipment records, and deployment documentation.
Assist with troubleshooting network connectivity and infrastructure issues.
Support cybersecurity awareness, system-audit, compliance, and vulnerability-remediation activities.
Follow information-security procedures and help document findings or corrective actions.
Create and update user guides, technical documentation, and standard operating procedures.
Collect and organize IT data for reporting, process improvement, and technology planning.
Participate in projects that improve operational efficiency and support business objectives.
Collaborate with employees across Operations, Engineering, Finance, Human Resources, and Manufacturing.
Respond to real-time IT needs and assist with special projects as assigned.