Information Systems Supervisor

Broward County • Plantation, FL

8d

About The Position

Broward County’s Innovation Unit is seeking an innovative AI professional to lead the design, development, and implementation of enterprise artificial intelligence solutions that improve government services, operational efficiency, and citizen engagement. The role serves as a principal technical leader, researching, evaluating, and deploying solutions involving Microsoft Copilot, Microsoft Copilot Studio, Azure AI Foundry, generative AI, large language models, intelligent automation, and related Microsoft technologies. The position will help drive the County’s AI strategy and identify opportunities to improve business processes and service delivery through emerging technologies.

The successful candidate will bring technical expertise, strategic vision, project leadership, strong written, verbal, presentation, and stakeholder-engagement skills, and a commitment to advancing AI in public services. The role calls for leadership, collaboration, innovation, and the ability to work independently with minimal supervision. It leads the planning, assessment, and implementation of enterprise AI and automation initiatives; partners with business stakeholders to identify service-transformation opportunities; tracks emerging AI capabilities and industry trends; and performs related duties as assigned.

Broward County is located in Southeast Florida and serves approximately 1.89 million residents. During emergency conditions, County employees may be called to work and are expected to perform assigned emergency service duties. The position performs sedentary work, with some walking or standing and regular or recurring exertion of up to 10 pounds or sustained keyboard operations.

Requirements

• Bachelor’s degree from an accredited college or university with major coursework in computer science or a closely related field; one year of relevant experience may substitute for each year of required education.
• Four years of experience in AI solution development, systems analysis, software engineering, enterprise application development, intelligent automation, or related technology disciplines.
• At least six months of lead work or supervisory experience.
• Strong technical expertise, strategic vision, and project leadership.
• Excellent written, verbal, presentation, and stakeholder-engagement skills.
• Leadership, collaboration, and innovation, with the ability to work independently with minimal supervision.
• Ability to establish and maintain effective working relationships with the public, coworkers, officials, and people from diverse cultural and linguistic backgrounds.
• Ability to serve as an emergency service worker and perform assigned duties during emergency conditions.

Nice To Haves

• Master’s degree in Computer Science, Artificial Intelligence, Data Science, Information Systems, Software Engineering, Business Analytics, or a related field.
• Specialized coursework in artificial intelligence, machine learning, data analytics, cloud computing, or intelligent automation.
• Experience with Microsoft Copilot, Copilot Studio, Azure AI Foundry, Azure OpenAI Service, Azure Cognitive Services, Azure Machine Learning, Microsoft Power Platform, Power Automate, Power BI, and Microsoft Fabric.
• Experience with generative AI, large language models (LLMs), prompt engineering, AI governance, and responsible AI practices.
• Knowledge of machine learning, natural language processing, chatbot development, knowledge management, and intelligent automation solutions.
• Microsoft AI, Azure, Power Platform, Power BI, or related certifications.
• Experience with Python, C#, or related programming languages.

Responsibilities

• Design, develop, and deploy AI-driven business solutions using Microsoft Copilot, Copilot Studio, Azure AI Foundry, and related Microsoft AI platforms.
• Develop intelligent agents, copilots, virtual assistants, and conversational AI solutions to improve internal operations and citizen services.
• Integrate AI technologies with enterprise applications, databases, GIS platforms, and business systems.
• Implement Retrieval-Augmented Generation (RAG), knowledge management, automation, and workflow optimization solutions.
• Evaluate, test, and deploy generative AI, machine learning, natural language processing, and intelligent document processing solutions.
• Identify opportunities for AI to improve decision-making, operational efficiency, workforce productivity, and customer experience.
• Establish governance, security, compliance, and responsible AI standards for enterprise AI implementations.
• Research emerging AI technologies, industry trends, and best practices to support strategic technology planning.
• Collaborate with business units, technology teams, and executive leadership to define AI use cases and implementation roadmaps.
• Conduct cost-benefit analyses, risk assessments, and resource planning for AI initiatives, and recommend future investments.
• Develop proof-of-concepts, pilots, and production-ready AI solutions that support Broward County’s digital transformation objectives.
• Perform related duties as assigned.
• During emergency conditions, perform assigned emergency service duties if called to work.

Benefits

• High Deductible Health Plan with listed bi-weekly premiums and a County-funded Health Savings Account of up to $2,000 annually.
• Consumer Driven Health Plan with listed bi-weekly premiums.
• Florida Retirement System (FRS) Pension or Investment Plan.
• 457 Deferred Compensation Employee Match.
• Eleven paid holidays each year.
• Two weeks of vacation (paid time off) per year.
• Up to 40 hours of Job Basis Leave for eligible positions.
• Tuition reimbursement up to $2,000 annually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior