Information Systems Specialist

Center for Developmentally Disabled•Kansas City, MO

3h•Onsite

About The Position

CDD is seeking a skilled, forward-thinking Information Systems Specialist to design, manage, maintain, and optimize the organization’s systems and data environment. Reporting to the Chief Operating Officer, this role partners across departments to improve workflows, strengthen data accessibility, streamline integrations, reduce manual processes, and implement scalable reporting, automation, and emerging AI-enabled solutions that improve operational effectiveness and mission impact. This is a high-impact opportunity for a technology professional who enjoys solving real operational challenges, improving processes, and helping teams work smarter through better systems and data management.

Requirements

Bachelor’s degree or equivalent combination of education and relevant experience.
Minimum two years of experience in information systems or a related field.
Strong understanding of databases, reporting tools, systems architecture, and data management principles.
Experience with system integrations, automation workflows, APIs, and process improvement initiatives.
Proficiency with SQL, reporting tools, and data visualization platforms.
Strong analytical, organizational, and problem-solving skills.
Ability to communicate technical concepts clearly to non-technical audiences.
Proficiency in Microsoft Office Suite including Word, Excel, and Outlook.

Nice To Haves

Bachelor’s degree in Information Systems, Computer Science, or a related field.
Proficiency with Microsoft Fabric and Power BI.
Experience building integrations between systems using APIs or advanced workflow tools.
Experience evaluating or leveraging AI tools to improve reporting, workflows, and productivity.
Experience working in a nonprofit or mission-driven organization.

Responsibilities

Design, maintain, and administer core information and data systems while ensuring reliability, security, accessibility, and operational efficiency.
Monitor and validate data accuracy across systems and platforms to maintain consistency, integrity, and compliance with organizational standards.
Continuously evaluate and improve the organization’s systems ecosystem to reduce duplication, improve scalability, and strengthen data flow between platforms.
Develop and maintain system integrations, workflow automations, and API connections to streamline operations and improve access to information.
Identify opportunities to reduce manual or repetitive work through scalable system design and automation.
Analyze operational needs and recommend technology solutions that improve organizational effectiveness and staff productivity.
Build and maintain automation workflows and system enhancements that support long-term operational growth.
Build and maintain actionable dashboards, KPI reporting tools, and data visualizations that support operational and strategic decision-making.
Support internal and external reporting needs, including grant and funder reporting, by ensuring information is accurate, timely, and easily retrievable.
Utilize reporting and visualization tools to analyze trends and provide meaningful insights to leadership teams.
Research, evaluate, and implement emerging technologies and AI-enabled tools that improve reporting, workflow automation, staff productivity, and operational efficiency.
Ensure technology solutions align with organizational goals, scalability needs, and data governance standards.
Support innovation initiatives that improve how information is captured, accessed, shared, and utilized across the organization.
Provide technical guidance, training, and documentation to staff regarding systems, reporting tools, workflows, and technology processes.
Develop user-friendly tools and workflows that improve adoption and minimize ongoing support needs.
Communicate technical concepts clearly to non-technical staff while collaborating across departments to identify inefficiencies and opportunities for improvement.
Maintain positive working relationships while delivering responsive, customer-focused technical support.