Information Systems Specialist 5

State of Oregon•Salem, OR

1d•$69,348 - $104,856

About The Position

The Oregon Department of Agriculture is seeking a Systems Administrator to support the agency’s technology and the employees who serve Oregon’s agricultural industry, natural resources, working lands, and communities. ODA’s IT team supports 38 programs by helping ensure secure, reliable systems are available to agency employees. The Systems Administrator maintains and troubleshoots network infrastructure, servers, operating systems, and business applications; monitors performance and manages user access, security updates, backups, and recovery processes. The role diagnoses complex or recurring technical issues, supports system integrations and technology implementations, coordinates with vendors and agency partners, creates technical documentation and training materials, and provides technical guidance to staff. The position also participates in technology planning related to performance, security, and disaster recovery. Applicants must meet one of the stated combinations of education and experience: four years administering computer networks, servers, and business systems; two years of related experience plus an associate degree in Computer Science, Information Technology, or a related field; or a bachelor’s degree in one of those fields. A cover letter and resume are required. This is a SEIU-represented position, and the recruitment may be used to fill future vacancies. ODA does not offer visa sponsorship, and employment eligibility verification is required.

Requirements

Meet one of the following minimum qualification paths: four years of experience administering computer networks, servers, and business systems; two years of related experience and an associate degree in Computer Science, Information Technology, or a related field; or a bachelor’s degree in Computer Science, Information Technology, or a related field.
A cover letter and resume are required; the cover letter should explain how the applicant’s skills, experience, and training relate to the desired attributes and give specific examples.
Employment eligibility verification is required.

Nice To Haves

Experience administering, maintaining, or troubleshooting networks, servers, operating systems, or business systems.
Ability to diagnose complex or recurring technical problems, identify root causes, and implement lasting solutions.
Experience supporting technology implementations, system integrations, or resolving compatibility issues.
Ability to develop technical documentation, knowledge articles, user instructions, or training materials.
Ability to explain technical issues clearly and provide effective support to technical and nontechnical users.
Ability to prioritize competing assignments, meet deadlines, work independently, and collaborate effectively.

Responsibilities

Maintain and troubleshoot network infrastructure, servers, operating systems, and business applications.
Monitor system performance, manage user access, apply security updates, and support backup and recovery processes.
Diagnose complex, recurring, and escalated technical issues and implement lasting solutions.
Assist with system integrations, technology implementations, compatibility issues, and infrastructure projects.
Coordinate with vendors, service providers, other agencies, and ODA staff to resolve technical problems.
Develop technical documentation, knowledge base articles, and training materials.
Provide technical guidance and training to IT staff and agency employees.
Participate in technology planning related to system performance, security, and disaster recovery.