Information Systems Manager
About The Position
The Kentucky Department of Public Advocacy is seeking an Information Systems Manager to lead its Information Technology Branch in Frankfort. The position provides overall leadership and management of the branch, including personnel, technology initiatives, and delivery of essential IT services. The manager works with agency leadership and IT staff to plan, develop, implement, and maintain technology solutions that support employees, the agency’s mission, and operational needs. The role calls for demonstrated leadership, organizational and communication skills, and the ability to balance priorities and complete projects effectively. The manager supervises staff, manages resources, evaluates technology solutions, and collaborates with vendors and stakeholders. The position also promotes innovation, professional growth, process improvement, and a stronger technology infrastructure. Although medical cannabis is legal in Kentucky, employees in this position are prohibited from using it because of other applicable state or federal laws. The position is typically performed in an office setting.
Requirements
- A bachelor's degree from a college or university, an associate's degree in IT or a related field, or certification in an IT-related field.
- Five years of professional experience in computer programming, systems analysis, systems support, or computer operating systems.
- A master's degree in computer science may substitute for the required experience on a year-for-year basis.
- Two years of additional experience in computer programming, systems analysis, computer operations, business or public administration, statistics, research, or a related field may substitute for the education requirement.
- No special age, licensure, or regulatory requirements are specified.
Responsibilities
- Manage and direct the Information Technology Branch in carrying out agency technology initiatives.
- Oversee first-line supervisors and personnel engaged in data processing services, ensuring compliance with standards, procedures, and deadlines.
- Promote innovation and continuous improvement by exploring emerging technologies, optimizing workflows, and implementing process enhancements.
- Participate in planning, designing, developing, and implementing computer systems, ensuring projects align with technical, fiscal, and staffing resources.
- Assign projects, monitor progress, and ensure initiatives are completed effectively and on time.
- Conduct cost analyses and prepare financial reports to support efficient use of IT resources.
- Approve employee time and attendance and conduct performance evaluations for assigned staff.
- Liaise with technology vendors, monitor service-contract compliance, and participate in evaluating and recommending hardware and software acquisitions.
- Participate in strategic IT planning to align technology initiatives with organizational goals and applicable compliance requirements.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
