Info System Support Specialist - Radio Operations

State of Maine•Augusta, ME

4d•$24 - $33•Onsite

About The Position

The Office of Information Technology’s Radio Operations is seeking an Information System Support Specialist I to work primarily in the Installation Facility in Augusta. The Radio Services Team supports State of Maine agencies with two-way radio communications, emergency equipment design and specification, and upfitting State public safety vehicles. This position provides technical services in daily radio operations and vehicle upfit work under limited supervision, collaborating with team members and communicating with multiple agencies. The role offers involvement in support, design, specification, and construction of public safety vehicles, with exposure to multiple platforms and varied daily challenges. The position supports agencies including the Department of Public Safety, Inland Fisheries and Wildlife, Department of Marine Resources, Department of Conservation, Corrections, and Department of Transportation.

Requirements

High school diploma or general equivalency.
Demonstrated experience in end user IT support.
Knowledge and ability to perform vehicle upfit tasks.
Knowledge of automotive electronics.
Ability to disassemble vehicles for installation purposes.

Nice To Haves

Experience designing and building public safety vehicles.
Experience supporting LMR Trunked Network systems.
Experience with the State agency vehicles supported by the team.
Experience with two-way communications systems and test equipment.

Responsibilities

Perform technical services for daily radio operations and vehicle upfit work.
Build and upfit State of Maine public safety vehicles.
Research new upfit equipment and tools.
Manage inventory and prepare upfit build kits.
Test radios.
Support multiple State agencies and communicate with agency partners.
Install emergency light packages, RF radios, cell phone boosters, and Centcom configurations.

Benefits

13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually.
Personal leave for overtime-exempt employees.
State-paid employee-only health insurance premiums of 85%–100%, depending on salary.
Health insurance premium credit that decreases employee-only premiums by 5%, subject to program requirements.
State-paid employee-only dental insurance premiums.
State contribution of 14.06% of pay to MainePERS.
Gym membership reimbursement of up to $40 per month.
Health and dependent care flexible spending accounts.
Eligibility for Public Service Student Loan Forgiveness.
Employee assistance program through the Living Resources Program.
42 consecutive calendar days of fully paid parental leave for employees welcoming a child.
Potential additional unpaid leave under the Family and Medical Leave Act.
Voluntary deferred compensation through a MaineSaves 457(b) account.