The Correspondence Specialist processes correspondence related to releasing medical information from patient records stored across multiple computer systems and record storage locations. The role safeguards patients’ privacy by ensuring access is limited to authorized individuals and that disclosures comply with the request, authorization, Spartanburg Regional Healthcare System policy, South Carolina law, and HIPAA regulations. The specialist represents Spartanburg Regional Healthcare System in court as custodian of the legal medical record. The associate assists with evaluating methods and problem solving, and provides assistance to customers and hospital personnel. The role requires sound judgment and responsibility with minimal supervision, organizing work and priorities, collaborating with peers and other associates, communicating with customers at all levels, and adapting to a fast-paced environment, confidential materials, changing policies and procedures, schedule adjustments, and fluctuating workloads. The associate must understand the procedures for Health Information Department computer applications and perform other duties as assigned by the Manager/Director. Physical requirements include prolonged sitting, moderate walking and standing, lifting, finger dexterity, full use of hands, arms, and feet, good vision, and good hearing acuity.
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Job Type
Full-time
Education Level
High school or GED