Information Specialist

Kymber Consulting Group•Arlington, VA

3d•Onsite

About The Position

We are seeking a highly motivated and effective Information Specialist responsible for facilities and audiovisual management for U.S. Trade and Development Agency’s (USTDA) conference rooms, training rooms, and Business Center. This position supports agency information management systems, coordinates conference room scheduling and setup, and provides technical support for audiovisual equipment during high-level delegation events and agency meetings.

Requirements

Bachelor’s degree required in business or information management and/or related certifications
5 years of administrative experience
Experience creating and implementing organizational or administrative management policies and procedures
Experience providing training and technical assistance to staff
Experience in information and records management
Secret clearance required
Ability to use a variety of IT programs, databases, and computerized systems
Excellent written and verbal communication skills
Ability to manage multiple tasks, prioritize work, and meet deadlines
Ability to identify and resolve complex problems

Nice To Haves

Experience with SharePoint and TDAMIS

Responsibilities

Handle reservations and coordinate USTDA's Business Center and conference rooms
Maintain events calendar for Business Center and all agency conference rooms
Perform physical room setup including furniture, refreshment stations, and AV/teleconferencing equipment
Ensure conference room equipment operability and troubleshoot minor connection issues
Provide on-site technical support for AV equipment (microphones, monitors, connectivity, presentations)
Create and edit audio-visual content such as presentations and videos
Coordinate with audiovisual subcontractor for repair visits as needed
Conduct twice-weekly walk-throughs of conference spaces and training center to check system functionality
Input and update electronic data in USTDA's Information Management Systems (SharePoint, TDAMIS)
Organize and verify fiscal, program, project management, contract/grant data prior to system input
Obtain data and run reports from Information Management System as requested
Experience in creating and implementing organizational or administrative management policies and procedures
Evaluate program effectiveness and recommend improvements
Provide training and technical assistance to staff
Support the information and records management
Use of a variety of IT programs, databases, and computerized systems
Leverage excellent written and verbal communication skills to effectively communicate with the visitors and USTDA leadership
Deliver innovative and quality customer service
Provide administrative services like office management, building and facilities management, human resources, and/or security
Manage multiple tasks, prioritize work, and meet deadlines
Identify and resolve complex problems