Information Desk Representative, Per Diem, Voorhees

Virtua Memorial Hospital • Voorhees, NJ

12d • Onsite

About The Position

The Information Desk Representative greets and welcomes visitors, patients, and vendors, providing excellent customer service, hospitality, and a positive experience. The representative provides accurate information and directions, accesses patient registration data through the hospital computer system, and receives and responds to telephone inquiries. This is a per diem, part-time, on-site role at Virtua Health’s Voorhees location. The schedule varies based on departmental needs, with 20 hours per pay period (two weeks).

Requirements

• Two years of customer service experience.
• Strong verbal communication skills.
• Excellent telephone etiquette.
• Excellent interpersonal skills and the ability to work as a team player.
• High school diploma or equivalent.

Responsibilities

• Use the hospital computer system to access patient registration data and direct patients and visitors to appropriate locations.
• Verify that staff members are wearing ID badges.
• Abide by and enforce visiting-hour policies and procedures.
• Communicate directions to locations and departments throughout the facility.
• Receive and respond to telephone inquiries.
• Assist visitors with special needs.
• Greet and welcome visitors, patients, and vendors while providing customer service and hospitality.

Benefits

• Medical and prescription insurance
• Dental insurance
• Vision insurance
• Health and dependent care flexible spending accounts
• 403(b) plan (401(k) subject to collective bargaining agreement)
• Paid time off
• Paid sick leave as provided under state and local laws
• Short-term disability and optional long-term disability
• Colleague and dependent life insurance and supplemental life and AD&D insurance
• Tuition assistance
• Employee assistance program, including free counseling sessions

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED