Information Center Technician

Prince George's Community College • Largo, MD

2d

About The Position

Serve as initial point of contact for prospective students, current students, and visitors who contact the college via the telephone, in-person, or on the internet. Responsible for telemarketing initiatives and providing data and reports reflecting volume and activities.

Requirements

• High School diploma, GED, or equivalent required.
• Three years of related experience or required course work/certification and or specialized skills/training.

Nice To Haves

• Experience working in a call center or a high-volume customer service company, business, or higher education institution preferred.
• Associate degree preferred.

Responsibilities

• Serve as initial point of contact for prospective students, current students, and visitors who contact the college via the telephone, in-person, or on the internet.
• Responsible for telemarketing initiatives and providing data and reports reflecting volume and activities.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees