Information and Communications Specialist

City of Jacksonville NC•Jacksonville, NC

About The Position

Help Tell Jacksonville’s Story! The City of Jacksonville’s Media Services team is looking for someone who is ready to turn ideas into engaging content and help connect the community with the people, programs, and services that make Jacksonville a great place to live. Media Services is the City’s content creation and communication hub, bringing Jacksonville’s story to life through video production, social media, print and digital communications, television, live streaming, and more. From highlighting community events and City services to sharing important information during an emergency, the team plays a vital role in keeping citizens informed, engaged, and connected. With a mantra to “serve Citizens the way they want to be served,” Media Services meets people where they are—on their phones, social media feeds, television screens, websites, and in the community. The team manages and creates content for a growing social media audience, produces programming for Jacksonville-Onslow Government Television, supports City publications and advertising, and provides critical communication support during hurricanes and other emergencies as part of the City’s Emergency Operations Center. If you’re creative, collaborative, digitally savvy, and excited about using communications to make a difference in your community, this could be your opportunity to put your talents to work for Jacksonville. A Little About The City: Jacksonville has one of the youngest demographics in the US with a median age of 22.8 and an estimated population of 75-80,000. The City offers a great work/life balance. We are rich in history and deep in pride of our local military as demonstrated at Lejeune Memorial Gardens near Marine Corp Base Camp Lejeune and New River Air Station. Many of our military return and plant roots here because of the lifestyle and all that the City has to offer. Another reason people stay in Jacksonville... We are a Caring Community as stated in our City seal. Jacksonville is a great place to work, live and play for you and your family. JacksonvilleNC.gov l VisitJacksonvilleNC.com

Requirements

Any combination of education and experience equivalent to graduation from an accredited college or university with major course work in journalism or communication and 6 months to 2 years’ experience in media.
Possession of an appropriate driver's license valid in the State of North Carolina.
General knowledge of public information and principles and practices of public relations and media relations, journalism, media and government; thorough knowledge of writing and editing; general knowledge of the organization; skill in the use of computer equipment; ability to write public reports and releases; ability to gather and analyze facts on a variety of subjects matters and to assemble and present concise reports and presentations; ability to establish and maintain effective working relationships with City officials, news media and the general public; ability to communicate complex ideas effectively, orally and in writing.

Nice To Haves

Good sense of Jacksonville as a Military host City
Strong writer/multi-platform content producer
Familiar with a print room environment creating large format materials
Basic knowledge of social media platforms and content creation
Knowledge of the Jacksonville Area and military community is a plus.

Responsibilities

Preparing public information, communications and marketing materials; developing print or digital media; providing public information and enhancing the City's image.
Editing and producing media; executing campaigns, assisting in platform administration, and related work as required all within the City’s branding, styles and Citizen service models; developing and maintaining working relationships with key internal and external individuals and clients.
Develops, edits and produces news releases, documents, videos, digital posts and contributions to the platforms operated by the City within a campaign guideline or unit instruction.
Documents work and maintains digital assets of the City.
Provides instructions to others as part of cross training within the Department.
May be platform administrator for an asset of the City to include social and web platforms.
Writes and edits work within branding and styles of the City for all platforms.
Writes, edits and reviews the work of others by direction.
Executes multi-disciplined campaigns as assigned.
Participates in public relations, media coverage of the City, campaign development, work with other units for Citizen communication, development of special events, projects and activities designed to advance the City.
Operates a variety of audio-visual equipment and instruments, in the field and in-house to support City functions.
Performs related tasks as required.