Informatics Analyst

HCA Healthcare•Nashville, TN

About The Position

The Informatics Analyst joins Parallon's HIM, Coding, and Abstraction department, which works with internal and external stakeholders to develop and facilitate business, technical, and analytics requirements and processes, execute those processes, and support operational models. The work supports technology and analytics platforms and projects across the HIM, Coding, and Abstraction portfolio. The analyst collaborates with project resources and makes decisions in support of direct and matrix leadership, contributing throughout the development lifecycle from discovery through implementation to clarify requirements, resolve project issues, and ensure solutions meet their goals. The role leads technology requirements development, evaluates enhancement requests, identifies design and implementation risks and opportunities, develops product visions and road maps, recommends solutions, defines success criteria and metrics, and participates in user acceptance testing. The analyst also manages deliverables, facilitates requirements sessions, documents workflows, translates stakeholder needs into specifications for IT, uses data to inform solution design, communicates project status and issues, and supports technology education. The position involves collaboration across HIM, Coding, and Abstraction, IT, and other teams; support for data-transmission and file-layout issues; assistance with reporting needs and BI tools; and maintenance of confidential data sources.

Requirements

Bachelor's degree in informatics, analytics, business analytics, statistics, computer science, or a related field.
1–3 years of reporting and data analysis experience.
Advanced Microsoft Office and Excel experience.
Excellent oral and written communication skills in individual and group settings.

Nice To Haves

Experience in a healthcare delivery environment, clinical or support, is highly preferred.
Experience using workflow management software such as JIRA.
Experience analyzing very large, healthcare enterprise-sized data sets.

Responsibilities

Lead requirements development for technology platforms, including requirements for end users and those affected by the technology or its output.
Evaluate enhancement requests against critical criteria and provide input through governance and prioritization processes.
Identify risks and opportunities related to solution design, implementation, and future use of content.
Create product vision and process flows or road maps from inception through delivery and implementation.
Recommend design solutions using the organization's technology and analytics capabilities.
Participate in defining project success criteria and the metrics to be collected, analyzed, and reported.
Participate in user acceptance testing to verify that delivered solutions meet requirements.
Manage deliverables and communicate or present findings to Operations, Development, Testing, Education, Training, and other stakeholders.
Facilitate requirements elicitation sessions with diverse internal and external stakeholders.
Gather stakeholder requirements and translate them into specifications for IT hand-off.
Document workflows using tools such as Visio or PowerPoint.
Ensure requirements cover the process from end user through the data-storage endpoint.
Use data to inform end-user and overall solution design.
Keep the Manager informed of significant issues, project status, barriers, and successes.
Navigate competing priorities and guide stakeholders toward collective outcomes.
Support the operations team in creating education for technology solutions.
Collaborate with teams, communicate with stakeholders, and provide subject matter expertise.
Facilitate communication among team members to establish a shared understanding of needs, expectations, and requirements.
Complete projects with HIM, Coding, and Abstraction colleagues, IT, and other roles, and evaluate outcomes across the enterprise.
Engage stakeholders to resolve data-transmission issues or coordinate changes to file layouts or processing.
Assist in defining reporting needs for technology products and road maps.
Assist with administering HIM Business Intelligence reporting tools and sites in accordance with established content-publishing standards.
Handle and maintain confidential data sources.
Perform other duties as needed.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage.
Wellbeing support, including free counseling and referral services.
Paid time off, paid family leave, long- and short-term disability coverage, and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.