Informatics Analyst

ST JOHNS HEALTH•Jackson, WY

About The Position

The Informatics Analyst works collaboratively with users of business and clinical information systems across the continuum. The role coordinates, plans, designs, develops, integrates, implements, evaluates, and supports these systems. It applies knowledge of business and clinical practice to identify functions suitable for computer applications, ensure systems align with professional standards, and support staff, clinicians, and providers through computer training. The analyst works with others to identify opportunities to optimize software and improve processes, maintains expert knowledge of assigned applications, and serves as a communication focal point for departments to support continuity of processes and workflows. The role also adheres to the SJH Corporate Compliance Program and participates in Performance Improvement activities. The position supports the use of electronic medical record software in business, clinical, and physician practice settings; evaluates workflows and documentation; and implements changes to improve patient-care documentation. It manages projects from initiation through closure and coordinates with business and clinical staff on application configurations, with patient safety as the first priority. The analyst educates physicians on new processes, consults on difficult workflow issues, contributes to IT policies and procedures, and implements applicable external and internal standards and organizational policies. The role safeguards patient confidentiality and information systems in accordance with HIPAA and other regulations. The work takes place in a virtual or on-site office setting and may involve all areas of the organization, frequent stressful situations, project management, and compressed deadlines. The analyst reports to the Informatics Supervisor and has no direct reports.

Requirements

Associate degree.
At least three years of healthcare experience.
Strong computer skills.
Meticulous analytical skills and a very acute attention to detail.
Ability to sit or stand in front of computers for extended periods.
Ability to handle multiple disruptions and competing demanding priorities.
Ability to communicate effectively verbally and in writing.
Ability to crouch, stoop, and/or bend.
Ability to occasionally lift up to 25 pounds as needed.

Nice To Haves

Bachelor’s or master’s degree in nursing or a clinical sciences area.
Experience in electronic health record implementation.
Education or certification in information technology.

Responsibilities

Support and direct the use of EMR software in business, clinical, and physician practice settings across the continuum.
Evaluate business and clinical workflows and documentation, and implement changes to improve patient-care documentation.
Manage projects from initiation to closure, including scope, feasibility, resource allocation, delivery, and communication.
Coordinate with business and clinical staff to assess application configurations and meet goals and expectations, prioritizing patient safety.
Maintain broad knowledge of hardware, operating systems, applications, operational analysis, integration, and protocols.
Educate physicians on new processes and consult with them on difficult workflow issues related to retrieving information for patient documentation.
Work independently and with a team on special, ongoing, and non-recurring projects.
Act as project manager for special projects, including planning and coordinating presentations and disseminating information.
Help develop and implement policies and procedures that guide and support IT services.
Implement and forward external standards and internal standards, organizational policies, mission, and vision.
Protect patient confidentiality, comply with HIPAA and other regulations, and safeguard information systems against unauthorized use.
Adhere to the SJH Corporate Compliance Program and participate in Performance Improvement activities.