Industry Solutions Consultant (Remote, United States, CST/EST Preferred)

M-Files

1d • Remote

About The Position

M-Files is redefining how work gets done with its context-first document management system. This system offers purpose-built business use cases for universal and industry-specific workflows, enabling secure collaboration, process automation, and governance. Unlike traditional systems, M-Files organizes content around the context of the business, connecting documents to related people, projects, and transactions. Its unique metadata-driven architecture allows organizations to model content in line with business processes, unify information across silos, and apply AI at scale, resulting in greater productivity, reduced risk, and smarter, faster decisions for over 6,000 customers in 100+ countries. The company's Guiding Principles are Make It Happen, Help Others, and Love Customers.

Requirements

• Strong consultative skills with the ability to engage customers in meaningful discussions about industry challenges and solutions.
• Experience in tax, accounting, audit, insurance brokerage, wealth management, or management consulting.
• Knowledge of business automation processes and enterprise content management solutions.
• Proven ability to document client requirements and create solution specifications.
• Strong project management and problem-solving skills to drive successful solution deployments.
• Experience using enterprise software solutions, with a focus on business process optimization.
• Strong people skills and an ability to listen to the customer and translate their needs into specific actions and solutions
• Ability to drive projects to completion and manage issues
• Capability and interest for learning new methods and techniques

Nice To Haves

• Experience and knowledge of Windows-based environments, including Windows server and Workstations, IIS and MS SQL Server, Active Directory and Group Policies, is helpful
• Experience and working knowledge of databases and SQL language, is helpful
• Experience and working knowledge of programming languages (e.g. C#), is helpful

Responsibilities

• Consult with customers to identify business challenges and recommend tailored M-Files solutions that align with industry best practices.
• Lead solution implementations by defining customer requirements and ensuring seamless integration with existing systems and processes.
• Provide industry-specific guidance to help clients optimize document and knowledge management workflows.
• Facilitate training and enablement sessions for customers, ensuring they maximize the value of M-Files solutions.
• Collaborate with sales teams to support pre-sales activities and present industry-focused solutions to prospective clients.
• Serve as a project lead on small to mid-sized implementations, ensuring timely execution and customer satisfaction.
• Advise on best practices for process automation, compliance, and document management within targeted industry verticals.

Benefits

• 10 paid holidays annually
• Unlimited PTO
• Matching 401K Plan (25% of employees' contribution up to the IRS max)
• Health insurance (PPO and HDHP/HSA plans offered)
• Dental insurance
• Vision insurance
• Life insurance (1x employee salary)
• Short-term disability (employer paid)
• Long-term disability (employer paid)
• Flexible Spending Plan (medical and dependent)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed