Industry Customer Trainer
About The Position
The Industrial Automation Trainer serves as a technical instructor and subject matter expert, developing and delivering technical training to customers. The role builds customer knowledge and technical capability to safely operate, maintain, troubleshoot, and optimize industrial automation systems. The trainer brings deep expertise in at least one core discipline—such as VFDs, PLCs, HMIs, or SCADA—and develops expertise across a broader portfolio of industrial automation technologies. This position suits a technically skilled professional who enjoys teaching, continuous learning, and translating complex technical concepts into clear, practical instruction for customers with varying experience levels.
Requirements
- Strong technical expertise in at least one industrial automation discipline, such as VFDs, PLCs, HMIs, or SCADA systems.
- Demonstrated ability and interest in developing expertise across additional industrial automation technologies.
- Strong communication, presentation, and technical instruction skills.
- Ability to explain complex technical concepts clearly to individuals with different levels of experience.
- Passion for teaching, continuous learning, and customer development.
- Strong troubleshooting and problem-solving capabilities within an industrial automation environment.
Responsibilities
- Develop, prepare, and deliver technical training programs focused on industrial automation products, systems, and applications.
- Serve as a subject matter expert in one or more automation disciplines, including VFDs, PLCs, HMIs, and SCADA systems.
- Provide clear, engaging, hands-on instruction that strengthens customers’ ability to safely operate, maintain, and troubleshoot automation equipment and systems.
- Translate complex technical concepts into practical, easy-to-understand learning experiences for audiences with varying levels of technical expertise.
- Continuously expand technical knowledge across the broader industrial automation portfolio to support evolving customer and training needs.
- Maintain and enhance training materials to ensure technical content is accurate, relevant, and effective.
- Support a positive learning environment that encourages customer engagement, knowledge retention, and practical application of technical skills.
Benefits
- Medical insurance with member reward points
- Dental insurance
- Vision insurance
- Basic life insurance
- Benefit Bucks
- Flexible work arrangements
- Paid family leaves
- Well-being programs
- 12 holidays per year
- 15 days of paid time off per year
- Company share ownership
- 401(k) with match
- Performance discussions
- Global opportunities
- Schneider Career Hub and learning platforms such as Coursera
- Volunteer leave
- Programs with the Schneider Electric Foundation
- Youth education initiatives
- Military leave benefits
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
