Customer Trainer

Scientific Research Corporation • Atlanta, GA

3d

About The Position

The Customer Trainer provides formal and informal shipboard and classroom instruction on Ship’s Signal Exploitation Equipment (SSEE) systems for afloat cryptologic personnel. The role also supports training teams through Train-the-Trainer events covering new curriculum, systems, and system updates.

The position updates, creates, and implements training documents and curriculum for new and existing SSEE systems; develops timelines and tracks curriculum creation and updates to meet customer requirements; and provides subject-matter expertise and recommendations on training requirements. The trainer also performs basic system troubleshooting and software configuration support, recommends SSEE resolutions, and reviews documents for technical accuracy.

Filling this position is contingent upon funding. The role requires work within equipment spaces onboard U.S. Navy platforms and up to 25% travel. The position requires U.S. citizenship and a U.S. government Top Secret/SCI security clearance.

Requirements

• At least five years of Navy shipboard Signals Intelligence (SIGINT) system operational experience, including at least one afloat tour, or equivalent experience.
• Ability to work within equipment spaces onboard U.S. Navy platforms.
• Previous experience performing curriculum maintenance tasks.
• U.S. citizenship.
• U.S. government security clearance at the Top Secret/SCI level.

Nice To Haves

• Eight to ten years of SIGINT experience.
• Previous experience as an instructor in a formal Navy training environment or Navy Instructor NEC 805A (legacy 9502).
• SSEE Increment F NEC C21A.
• Proficiency with Email, CPM, LOM, and AIM.
• Experience with Navy National Support.
• Experience with Navy Direct Support.

Responsibilities

• Provide formal and informal shipboard and classroom instruction on SSEE systems for afloat cryptologic personnel.
• Conduct Train-the-Trainer events to support training teams implementing new curriculum, systems, and system updates.
• Update, create, and implement training documents and curriculum for new and existing SSEE systems.
• Provide timelines and track the creation and updating of SSEE curriculum to support customer requirements.
• Provide subject-matter expertise and recommendations on training requirements.
• Perform basic system troubleshooting and software configuration support, and recommend resolutions for SSEE.
• Review documents for technical accuracy.

Benefits

• Medical, dental, and vision plans.
• 401(k) with company match.
• Life insurance.
• Vacation and sick paid time off accruals, with amounts increasing based on role and years of service.
• 11 paid holidays.
• Tuition reimbursement.
• A work environment that encourages excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed