Industrial Service & Repair Manager

OTC Industrial • Spartanburg, SC

65d • Onsite

About The Position

Lead Operations. Build Teams. Drive Results.Ready to take the next step in your leadership career? At OTC, our Industrial Service & Repair Manager oversees both our Shop and Field Service business, driving safety, operational excellence, customer satisfaction, and business growth. If you're a hands-on leader who enjoys building teams, solving challenges, and making an impact, you'll find a rewarding career with opportunities to grow at OTC.

Requirements

• Strong interest in and ability to build and maintain Teams and Team Work.
• 5+ years of experience in pump, motor, or rotating equipment repair environment.
• 3+ years of supervisory or production leadership experience.
• Strong understanding of mechanical repair processes, motor rewinds, machining, and testing.
• Familiarity with equipment BOMs, prints, SWIs and SOPs.
• Willingness to enforce shop safety standards and follow OSHA regulations.
• Strong organizational skills using MS Office, Adobe, and PowerPoint software.
• Proficiency in ERP systems and production tracking software.

Responsibilities

• Manage day-to-day shop operations for the repair and assembly of centrifugal pumps, positive displacement pumps, electric motors, and related rotating equipment.
• Meet or exceed Monthly, quarterly, and annual Repair department Revenue, Profit, and Safety targets.
• Develop and maintain production schedules to meet customer delivery expectations.
• Monitor workflow, capacity planning, and labor utilization.
• Ensure jobs move efficiently from teardown through inspection, machining, rebuild, testing, and final QC.
• Identify bottlenecks and implement corrective actions.
• Supervise shop foremen, lead technicians, and production staff
• Conduct performance evaluations and coaching.
• Enforce accountability, productivity, and workmanship standards.
• Manage labor efficiency and productivity metrics.
• Monitor shop costs including overtime, materials, and rework.
• Assist in budgeting and forecasting for manpower and equipment needs.
• Support margin improvement initiatives.
• Maintain a safe and clean work environment, complying with company and industry safety regulations.

Benefits

• medical, dental, and vision care coverage
• short- and long-term disability coverage
• life insurance
• wellness discount
• stipend for safety shoes & glasses
• 401(k) savings plan with an employer match of 50% on the dollar up to 6%
• referral bonuses
• relocation assistance
• paid time off (PTO)
• tuition assistance
• various training programs
• career advancement opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed