Industrial Sales & Service Territory Rep

Cogent Talent Solutions•Birmingham, AL

About The Position

The Industrial Sales Representative supports and performs work relating to customer needs through field-based best practices, representing the company with integrity and professionalism while working with little to no supervision. The role combines industrial sales, customer service, gear inspections, and on-site technical support across the southeastern United States. The representative develops product and technical knowledge, builds customer relationships, identifies customer requirements, and recommends suitable solutions. The position involves approximately 50% travel, regular in-person visits to prospective and existing customers, and managing sales opportunities from lead generation and quotes through to a sale. The representative also provides field services and customer support, manages on-site projects to schedule, diagnoses technical problems, maintains accurate customer and opportunity records, and submits daily briefs and weekly reports. A company vehicle is provided. The role requires working the required hours and following company policies and standard operating procedures.

Requirements

High school diploma, trade school, or college degree; relevant experience may be accepted in lieu of a degree.
At least 2 years of experience servicing or calling on paper industry clients.
Outstanding organizational skills and attention to detail.
Ability to follow directions with minimal supervision.
Ability to work independently and as part of a team.
Technological capabilities and understanding sufficient to communicate in today's business environment.
Ability to read blueprints and drawings.
Ability to safely ascend and descend ladders or otherwise elevate and descend as needed.
Good sense of smell and hearing, and good vision, identified as important for shop safety.
Ability to lift up to 60 pounds.
Valid driver's license in good standing and a stellar driving record.
Ability to cover the southeastern United States territory.

Responsibilities

Participate in on-site sales activities and gear inspections to learn the products and territory.
Develop technical knowledge to explain products and gear inspection services to customers.
Build and maintain customer relationships, understand customer needs, and communicate solutions.
Maintain contact with existing customers and make cold calls to prospective customers.
Visit prospects and existing customers in person, generate leads and quotes, and pursue opportunities through to sale.
Create, submit, and follow up on quotes and requests for quotation (RFQs).
Document and track business opportunities, assessing their potential as high, medium, or low.
Maintain accurate records of interactions with new and existing customers and update the company database.
Provide regular updates on progress, challenges, and opportunities to PTS.
Maintain a monthly itinerary using a wall calendar and Outlook calendar; submit daily briefs and weekly reports as defined at hire.
Provide services and customer support during field visits.
Coordinate workflow with schedules and manage on-site projects to the expected schedule with little supervision.
Diagnose errors or technical problems and determine appropriate, cost-effective solutions.
Follow requirements for timekeeping and billing.
Operate a vehicle safely and maintain a valid driver's license in good standing.
Cooperate with the technical team and share relevant information with the company.
Understand customer requirements and make appropriate recommendations.
Maintain a professional appearance and follow company policies and standard operating procedures.
Work required hours, remain flexible with job assignments, and perform other duties as assigned.