Industrial Sales & Service Territory Rep

Cogent Talent Solutions•Little Rock, AR

3d•$55,000 - $110,000

About The Position

The Industrial Sales & Service Territory Rep provides customer-focused sales and field services for an industrial company that supplies engineered components and technical services for machinery, with particular experience in the paper industry. The representative works with little to no supervision, representing the company with integrity and professionalism while delivering high-quality sales and workmanship. The role covers the southeastern United States and involves 50% travel, customer visits, sales development, gear inspections, and on-site project support. The representative develops technical knowledge of the company’s products and gear inspection services, identifies customer needs, and communicates suitable solutions. The position requires maintaining customer relationships and records, preparing and following up on quotes and requests for quotations, tracking business opportunities, coordinating with the technical team, and submitting regular reports. Compensation is listed as $55,000–$110,000 per year, with a $55,000–$65,000 base and uncapped commissions; a company vehicle is provided.

Requirements

High school diploma, trade school, or college degree; relevant experience may substitute for a degree.
At least 2 years of experience servicing or calling on paper industry clients.
Outstanding organizational skills and attention to detail.
Ability to follow directions with minimal supervision.
Ability to work independently and as part of a team.
Ability to read blueprints and drawings.
Technological capability and understanding sufficient to communicate in today’s business environment.
Ability to safely ascend and descend ladders or otherwise elevate and descend as needed.
Valid driver license in good standing and a stellar driving record.
Ability to cover the southeastern United States territory.
Good sense of smell and hearing, and good vision, identified as important for shop safety.
Ability to lift up to 60 pounds.

Responsibilities

Participate in on-site sales and gear inspections and learn the company’s products and territory.
Develop technical knowledge to communicate products and gear inspection services to customers.
Build and maintain strong customer relationships, understand customer needs, and communicate solutions.
Maintain contact with existing customers and make cold calls to prospective customers.
Visit prospects and existing customers in person, generate leads, prepare quotes, and pursue sales through completion.
Create, submit, and follow up on quotes and requests for quotations (RFQs).
Document and track new and existing business opportunities, rating their potential as high, medium, or low.
Maintain accurate records of customer interactions and update the company database.
Provide regular updates on progress, challenges, and opportunities to the PTS.
Maintain a monthly itinerary using a wall calendar and Outlook calendar.
Submit daily briefs and weekly reports as defined at hire.
Provide services and customer support during field visits.
Tie workflow to the schedule and manage on-site projects within expected timeframes with little supervision.
Diagnose errors or technical problems and determine appropriate, cost-effective solutions.
Follow timekeeping and billing requirements.
Operate a vehicle safely and maintain a valid driver license in good standing.
Cooperate with the technical team and share relevant information with the company.
Comprehend customer requirements and make appropriate recommendations.
Maintain a professional appearance and follow company policies and standard operating procedures.
Work required hours, remain flexible in job assignments, and perform other duties as assigned.