Outside Sales Industrial

Norco, Inc. • Rock Springs, WY

11h

About The Position

Norco is seeking an Outside Sales Representative to build strong professional relationships with customers and work closely with them to expand sales, improve margins, introduce and sell new products, secure long-term supply agreements, and provide excellent service to its growing customer base. The role includes troubleshooting and resolving higher-value customer issues and managing relationships with significant accounts, with potential customer-service, reputational, and financial impact.

The representative serves existing and prospective industrial customers, develops sales plans, maintains account margins, reports on sales activity and opportunities, and collaborates with product managers, vendors, and vendor partners to strengthen Norco’s sales portfolio. Norco is a family- and employee-owned company headquartered in Boise, Idaho, with more than 70 branches across several western states. It is an independent gas manufacturer and distributor of welding, safety, and medical equipment and supplies.

Requirements

• Excellent verbal and written communication skills.
• Excellent customer service skills.
• Excellent time management skills.
• Ability to frequently lift up to 35 lbs.
• Ability to safely operate a motor vehicle.
• Ability to perform tasks requiring manual dexterity, such as processing paperwork.
• Valid driver's license.

Nice To Haves

• Previous sales experience is preferred.
• Industrial product knowledge is preferred.
• Bilingual skills are a plus.

Responsibilities

• Build and maintain relationships with prospective and existing customers, meet their needs, and contact them consistently.
• Develop in-depth knowledge of Norco’s products and demonstrate that knowledge to customers.
• Review and report on sales calls, sales outcomes, and sales opportunities.
• Create an annual business-improvement plan addressing serve, grow, enhance, and protect.
• Maintain an acceptable minimum margin for assigned accounts and new business.
• Present new products to existing customers and competitive accounts.
• Work with product managers and vendors to grow and enhance the sales portfolio.
• Secure Norco business through product supply agreements.
• Maintain vendor relationships and work with key Norco vendor partners.
• Troubleshoot and resolve higher-dollar customer issues and manage significant account relationships.
• Perform other tasks as assigned or necessary.

Benefits

• Employee Stock Ownership Plan (ESOP).
• Health, vision, and dental insurance.
• Health Savings Account (HSA).
• Medical and dependent-care Flexible Spending Accounts (FSA).
• Life insurance provided at no cost to the employee through United Heritage.
• Supplemental accident, disease, and life insurance through Colonial Life Insurance.
• Employee tuition reimbursement.
• 401(k) with employer matching.
• Employee discount on Norco products.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed