Industrial Battery Service Technician - Eastern PA Territory

East Penn Manufacturing Company•Fleetwood, PA

66d•Hybrid

About The Position

East Penn Mfg., a world class leader in automotive battery manufacturing, is expanding its service network and is currently seeking an Industrial Battery Service Technician in the Berks County & Lehigh Valley area. The Service Technician will communicate and work with maintenance managers, maintenance mechanics, electric truck mechanics, electricians, contractors, and East Penn Manufacturing's salespeople to provide service to customers within their Eastern Pennsylvania territory. You will be assigned a company service vehicle for use during work assignments and customer visits. The ideal candidate has a strong electrical background, a customer-focused mindset, and is highly self-motivated.

Requirements

Good driving record
Able to read and understand numerous technical manuals
Good writing skills
General math skills
Strong mechanical skills
Strong communication skills
Strong electrical background from 120 volt 1 phase to 480 volt 3 phase, AC to DC rectification
Able to read schematics, control circuits
Basic electronics (A Must)
Component level to circuits
Battery knowledge
Able to take voltage and gravity readings
Understanding how a lead acid battery works
Burning, welding, soldering
Knowledge of forklifts and pallet jacks
Able to work alone
Self-starter
Basic computer skills with experience windows based programs (Word, EXCEL)
Job requires rare overnight trips
Must be able to climb and work on ladders, gantries, and cat walks
Must be able to bend, squat, and lift, move, and or slide up to 200 lb. battery cells approximately 25" high
COMPUTER SKILLS, Basic Computer Skills, Word, Personal Computer (PC)
REASONING SKILLS, Does troubleshooting and provides potential solutions for problems and communicate ideas, Ability to evaluate, Ability to resolve discrepancies
MECHANICAL SKILLS, Hand Tools, Power Tools, Ability to operate a torch
Must currently reside in the Greater Berks County or Lehigh Valley areas, with daily travel as needed.

Nice To Haves

Basic understanding of AC and DC electricity a plus

Responsibilities

Responsible for the mechanical installation, maintenance and service of industrial batteries, chargers and battery charging equipment at the customer’s facility.
Dealing with customer complaints and down equipment.
Travels to customer locations daily.
Service territory covers Eastern Pennsylvania stretching South to the North Philadelphia Suburbs, North to Scranton, PA, and West to State College, PA.
Evaluates battery and charging equipment.
Must be able to make on‑site repairs of batteries and chargers.
Must be able to create and maintain documents explaining customer's fleet by type, amp hour, repairs, recommendations, billing, and repairs.
Maintains regular attendance.
Ability to work mandatory over time.
Performs other duties as requested by Management.
Responsible for producing a high-quality product.
Responsible for proper hygiene, housekeeping, and safety practices.