Industrial Automation Solutions & Services Manager

REXEL • Glenwillow, OH

2h • Onsite

About The Position

Rexel USA is seeking an Industrial Automation Solutions & Services Manager to lead the performance and P&L of its regional industrial solutions and services portfolio. The role is based in Solon, Ohio, and is responsible for profitable growth through strong project delivery, project scoping and management, people leadership, services product management, financial forecasting, partner collaboration, and customer success.

The manager develops and executes business plans, oversees financial and operational performance, builds customer and supplier relationships, and ensures the team has the skills and resources to meet business needs. The position also develops and mentors delivery specialists, supports sales teams with solutions expertise, and promotes operational excellence, safety, and customer satisfaction.

Requirements

• At least 5 years of experience in automation solutions, services, project management, or budget control and optimization.
• High school diploma or GED.
• Demonstrated financial acumen.
• Leadership skills to motivate and influence direct and indirect reports to embrace new concepts and solutions.
• Ability to manage and develop technical talent.
• Self-motivated and able to manage work toward objectives.
• Strong interpersonal, organizational, written, and verbal communication skills.
• Experience working as part of a multidisciplinary team.
• Ability to manage multiple partner relationships while achieving target outcomes.
• Exposure to industrial control systems and applications, including PLC, HMI/SCADA, plant historian, motor control, and motion control technologies.
• Experience in operations management for field service and training support.
• Financial planning experience.

Nice To Haves

• Four-year bachelor's degree.
• Experience with Rockwell Automation or comparable platforms.

Responsibilities

• Own the P&L for the industrial solutions and services business.
• Manage, forecast, and report on key performance measures, including funnel activity, orders, revenue, margin, resource utilization, and market conditions.
• Develop, coordinate, and deliver scopes of work for customer proposals.
• Negotiate terms and conditions, identify insurance requirements, and assess potential risks.
• Understand customer business objectives, including safety requirements for deliverables.
• Develop employee competency and execute a multi-year business plan.
• Collaborate with sales account managers and business development managers to create account strategies and grow the business.
• Engage executive-level customers and conduct ongoing customer-success engagements and recurring customer reviews.
• Educate the sales team on the value and content of the solutions and services portfolio.
• Collaborate with key partners on the portfolio, market needs, and roadmap.
• Technically and commercially develop and directly manage delivery resources in accordance with Rexel Automation safety and legal policies.
• Ensure operational excellence and customer satisfaction for the portfolio and team.
• Ensure adequate resource availability and utilization for current and future demand.
• Develop, lead, and mentor the specialist team to drive profitable growth.
• Collaborate with key suppliers on annual engagement plans and position Rexel as their preferred channel to market.
• Drive a disciplined selling process, including annual planning, accountability, and achievement of sales goals.
• Develop competency plans that prepare resources to win available market opportunities.
• Apply commercial understanding of current and future technology segments and relevant technical expertise.
• Create employee development plans aligned with individual and business needs, and address performance challenges.
• Build a culture focused on success, recognize team and individual accomplishments, and present proposals to leadership and technical audiences.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance.
• Life insurance.
• Short-term and long-term disability insurance.
• 401(k) with employer match.
• Paid vacation and sick time.
• Paid company holidays and flexible personal days.
• Tuition reimbursement.
• Health and wellness programs.
• Flexible spending accounts and HSA accounts.
• Commuter transit benefits.
• Optional insurance, including pet insurance, legal assistance, critical illness, and home and auto insurance.
• Employee discount programs.
• Professional training and development programs.
• Career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED