National Courier Express - Independent Medical Courier Contractor

National Courier Express•Kennesaw, GA

19h•Remote

About The Position

National Courier Express (NCE) is a healthcare logistics company focused on efficiency, reliability, compliance, and customer satisfaction. With over 20 years of experience, NCE delivers pharmaceuticals, medical supplies, equipment, and lab specimens. The company aims to be the leading provider of reliable and efficient medical supply logistics, ensuring seamless access to essential resources for healthier communities and improved patient outcomes. This role is essential for supporting hospitals, pharmacies, laboratories, clinics, and home health agencies.

Requirements

Must possess a valid U.S. Driver’s license with clean and acceptable Motor Vehicle Record (MVR) based on hiring standards.
Clean driving record with no citation or conviction of more than 2 moving violations during a 24-month (2 year) period prior to application.
Cannot have a seatbelt violation in the 12 months prior to application date.
Cannot have a cell phone violation within the 12 months prior to application date.
Show NO record of DUI/DWI within the past 5 years.
Must pass a background check.
Must pass a DOT drug screening.
Must possess proper auto liability insurance with minimum coverage as follows: $100,000 per person / $300,000 per accident for bodily injury; $50,000 for property damage.
HIPAA (Health Insurance Portability and Accountability Act) Certifications.
Bloodborne Pathogens Certification.
OSHA (Occupational Safety and Health Administration) Compliance.
DOT (Department of Transportation) Compliance.
Hazardous Materials (HazMat) Certification (if applicable).
Fraud, Waste, and Abuse (FWA) Training (if applicable).
TSA (Transportation Security Administration) Compliance (if applicable).
Must have a smartphone.
Vehicle ownership (own or lease a vehicle suitable for medial deliveries with no major body damage).
Prepared to lift weights up to 50 pounds or more. Moderate to heavy physical activity. Repetitive daily lifting of at least 50 pounds or more.
Strong attention to detail and time management skills.
Ability to sit for extended periods of time, especially during traffic.
Ability to follow dispatch instructions and complete the required training.
Must be 21 years or older.
Valid Georgia driver's license with clean driving record.
Eager and fully prepared to drive throughout the state of Georgia.
Reliable and well-maintained vehicle (sedan, SUV, small van preferred; temperature-controlled vehicle is a plus).
Excellent time management, customer service, and communication skills.
Compliance with HIPAA and handling procedures for medical items.
Knowledge of Georgia geography, including metro and rural areas, for efficient routing.

Nice To Haves

Previous courier, delivery driver, or transportation experience – especially in a medical, pharmaceutical, or logistics setting.
Familiarity with chain of custody procedures.
DOT Medical Card (if operating larger vehicles or driving long distances).
Experience working as an independent contractor (1099 role).
Focus on Safety: Strong understanding of safety protocols and a safety-first mindset.
Customer Service: Previous experience in roles requiring excellent customer interaction and compassionate care.
Detail-Oriented: Exceptional attention to detail for vehicle inspections, package handling, and record-keeping.
Time Management: Ability to meet deadlines and optimize delivery routes effectively.
Adaptability: Capable of managing changes in delivery schedules or routes with professional.
Team Collaboration: Willingness to communicate effectively with dispatch and other team members.

Responsibilities

Pick up and deliver medical items (e.g., specimens, prescriptions, equipment, medical records) safely, efficiently, and punctually according to route schedules or on-demand requests.
Deliver packages with compassion and care.
Handle deliveries with strict adherence to HIPAA, OSHA, and medical handling protocols.
Maintain temperature control and chain of custody requirements for all deliveries including temperature-sensitive or biohazardous materials.
Comply with all applicable laws and regulations, as well as company policies/procedures.
Follow all safety procedures including cargo securement, hazmat handling (if certified), and emergency protocols.
Safely operate your own insured, reliable vehicle while maintaining fuel efficiency and route optimization.
Use mobile dispatching applications or other communication tools for real-time tracking and updates.
Communicate promptly, clearly, and respectfully with dispatch regarding time of arrival to pick-up and drop-off locations.
Communicate promptly, clearly, and respectfully with dispatch, clients, and the home office regarding any delivery delays, incidents, vehicle issues, or special instructions.
Accurately complete delivery documentation including digital signatures, obtain required proof of delivery (POD) images, pickup/drop-off logs, and any compliance paperwork.
Maintain Professional appearance and demeanor as a representative of the company while engaging with healthcare personnel.
Handle packages with care to avoid injury or damage. Lift packages with proper technique and ensure packages are securely fastened during transportation.
Perform daily pre-trip, post-trip and safety inspections and report any issues immediately.
Obey and understand all traffic laws and regulations, including but not limited to wearing seat belts, follow speed limits, right-of-way rules, and traffic signals.
Ensure on-time pick-up and delivery of cargo as scheduled, maintaining strong communication with dispatch and operations team.
Perform other duties as required.