Outreach Independent Living Specialist - Transit Homeless Outreach
About The Position
This role involves providing comprehensive case management services to individuals experiencing chronic homelessness. The specialist will be responsible for managing an assigned caseload, conducting regular client meetings (both in the field and office), and ensuring all clinical files and reports are accurate and up-to-date. Key responsibilities include conducting thorough assessments to identify and help clients overcome barriers to housing, assisting them in securing entitlements, developing and implementing individualized housing plans, and building a network of support services. The specialist will also prepare clients for housing interviews, arrange appointments, and participate in case conferences. A crucial aspect of the role is liaising with clinical staff from other BRC or external programs regarding shared clients. Fire Safety and First Aid/CPR certification, or the ability to obtain them, is required. Related duties may also be assigned.
Requirements
- Fire Safety and First Aid/CPR certification or the ability to pass test to acquire these credentials.
- BA in related field preferred.
- Significant experience working in outreach or case management strongly preferred.
- Strong interest in providing direct services to homeless and/or mentally ill and substance abusing population.
- Experience in referring clients to substance abuse programs, mental health programs, entitlements and work readiness programs.
- Ability to assess and recognize signs and symptoms of mental illness and substance abuse.
- Good writing and oral communication skills.
- Computer literacy required.
- Ability to work in a high stress/volume environment, while maintaining communication with the other members of the clinical team.
- Bilingual preferred including, Spanish, Polish, Russian, Chinese, Korean or other language.
- Must have valid state driver's license.
- CPR training certification or willingness to take training class in CPR.
Nice To Haves
- BA in related field
- Significant experience working in outreach or case management
- Bilingual including, Spanish, Polish, Russian, Chinese, Korean or other language.
Responsibilities
- Provide comprehensive case management services to identified chronic homeless individuals.
- Manage all aspects of assigned caseload, including regular client meetings in the field and office.
- Ensure all clinical files and reports are complete and up to date.
- Conduct comprehensive assessments to identify barriers to housing.
- Assist clients in overcoming housing barriers and securing entitlements.
- Develop and work with clients on individualized housing plans.
- Build a network of support services for clients.
- Prepare clients for housing interviews and arrange housing appointments.
- Participate in case conferences as necessary.
- Liaise with clinical staff in other BRC or outside programs regarding common clients.
- Obtain Fire Safety and First Aid/CPR certification or pass tests to acquire these credentials.
- Perform related duties as assigned.
Benefits
- Health insurance
- Paid sick time
- Competitive health and dental plans, with coverage available for your spouse, domestic partner, and dependents.
- A minimum of 3 weeks paid vacation
- 12 paid holidays
- Additional paid sick and personal time.
- A 403(b) pension plan with a matching benefit paid by BRC.
- Tuition assistance
- Many training opportunities for career development.
- Flexible spending accounts (FSAs) for healthcare, transit and childcare.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
