Outreach Shift Supervisor AMTRAK - Homeless Outreach

Bowery Residents' Committee • New York, NY

12h • Onsite

About The Position

The BRC Homeless Outreach team works with unsheltered individuals on the streets and in transportation hubs of Manhattan to motivate them to accept services that will get them off the streets both initially and for the long term. To achieve housing for our clients, the BRC Homeless Outreach team builds trust with each individual, breaks down resistance to services, and remains determinedly focused on identifying appropriate and acceptable placements for our clients. The program is operating with funding from the NYS Metropolitan Transportation Authority, Amtrak, the East Midtown Partnership and the Downtown Alliance.

Requirements

• Bachelor's Degree required.
• Basic computer literacy required.
• CPR training certification or willingness to take training class in CPR.

Nice To Haves

• Associate's Degree and at least one year of direct outreach experience in working with the homeless and/or mentally ill and substance abusing populations
• High School Diploma with at least two years of direct outreach experience working with the homeless and/or mentally ill and substance abusing populations.
• Valid state drivers license preferred.
• Ability to speak Spanish desirable.

Responsibilities

• Responsible for direct supervision of outreach staff on shift.
• Consult with the Outreach Supervisor to ensure coordination of services.
• Coordinate deployment of teams, develop outreach approaches, and oversee referrals and referral resources.
• Manage data collection and reporting from the team.
• Ensure team and client safety.
• Perform treatment planning and other responsibilities required of Outreach Specialists.
• Provide emergency first aid/CPR or overdose prevention protocol assistance when needed.
• Related duties as assigned.

Benefits

• Health insurance
• Paid sick time
• Competitive health and dental plans, with coverage is available for your spouse, domestic partner, and dependents.
• A minimum of 3 weeks paid vacation, 12 paid holidays, and additional paid sick and personal time.
• A 403(b) pension plan with a matching benefit paid by BRC.
• Tuition assistance
• Many training opportunities for career development.
• Flexible spending accounts (FSAs) are available so employees can set aside pre-tax dollars for healthcare, transit and childcare.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level