Income Maintenance Caseworker - Chester County Assistance Office

Commonwealth of Pennsylvania • Chester County, PA

1d • Hybrid

About The Position

The employee in the Income Maintenance Caseworker position is responsible and accountable for determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care and Waivers as well as any additional programs the Department of Human Services administers for applicants/recipients in accordance with state regulations. After attending an 8-week Income Maintenance Standard Training Program (IMSTP), you will be completing your job duties in an office setting environment. Major duties include determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers as well as any additional programs the Department administers for applicants/recipients in accordance with state regulations. In order to accomplish these duties, you will interview customers either over the phone or in person; review, interpret, and correctly apply policy; data enter information into an automated eligibility determination system as well as perform manual calculations; type clear and thorough case comments about client circumstances and changes. All work must be completed within deadlines in accordance with Federal and State policy. Complying with regimented policies and procedures as well as staying current with major changes impacting on knowledge and skill is essential. Job duties are carried out under the general supervision of an Income Maintenance Casework Supervisor.

Requirements

• Four years of experience in interviewing or work requiring the analysis and interpretation of data; or A bachelor's degree; or Any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within three months of graduating with a qualifying degree.
• Must meet the PA residency requirement.
• Must be able to perform essential job functions.
• A conditional offer of employment will require submission of criminal history reports.
• Must pass a background investigation.
• Must pass an enhanced background check prior to beginning employment.
• Acceptance of a conditional offer of employment will require submission to and approval of satisfactory criminal history reports, including but not limited to: a fingerprint-based federal records check; a PA State Police clearance; a check of local law enforcement agencies where you have lived, worked, and/or attended school within the last five (5) years; and a citizenship/residency verification.

Nice To Haves

• Hiring preference for this vacancy may be given to candidates who live within Chester County. If no eligible candidates who live within Chester County apply for this position, candidates who reside in other counties may be considered.

Responsibilities

• Determining eligibility for financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers as well as any additional programs the Department of Human Services administers for applicants/recipients in accordance with state regulations.
• Interviewing customers either over the phone or in person.
• Reviewing, interpreting, and correctly applying policy.
• Data entering information into an automated eligibility determination system.
• Performing manual calculations.
• Typing clear and thorough case comments about client circumstances and changes.
• Completing all work within deadlines in accordance with Federal and State policy.
• Complying with regimented policies and procedures.
• Staying current with major changes impacting on knowledge and skill.

Benefits

• The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce.
• The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania.
• The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level