Income Maintenance CaseWorker III - Long Term Care

Cumberland County • 1225 Ramsey Street Fayetteville, NC

4d • Onsite

About The Position

This position is located in Economic Services. This position is expected to perform all tasks associated with the initial determination and redetermination of eligibility of applicants and recipients of Adult Medicaid, Long Term Care Medicaid, Special Assistance, PACE, and the Community Alternative Program (CAP) benefit programs. Knowledge of Adult Medicaid programs is required to establish eligibility for those in need of skilled & intermediate nursing facility care, rest home and assisted living care, and in-home nursing care programs. The worker in this position must be flexible and have the ability to implement policies and procedures for all programs quickly and accurately in accordance with timeframes and guidelines set by NC Medicaid policy. The ability to compute varied and complex budgeting situations is also required.

Requirements

• Two years of experience as an Income Maintenance Caseworker
• Considerable knowledge of the program/areas of assignment.
• General knowledge of all agency and community programs and services which could affect the client/applicant.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations, and procedures.
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations, and procedures.
• Ability to perform caseworker functions within structured time frames.
• Must be flexible and have the ability to implement policies and procedures for all programs quickly and accurately in accordance with timeframes and guidelines set by NC Medicaid policy.
• Ability to compute varied and complex budgeting situations.

Nice To Haves

• Graduation from a four-year accredited college or university and related customer service experience and two years of Income Maintenance Caseworker experience
• Two years of Income Maintenance Caseworker experience in a NC DSS agency.
• Ability to instruct and to evaluate the work of lower level employees.

Responsibilities

• Perform initial determination and redetermination of eligibility for Adult Medicaid, Long Term Care Medicaid, Special Assistance, PACE, and Community Alternative Program (CAP) benefit programs.
• Establish eligibility for individuals needing skilled & intermediate nursing facility care, rest home and assisted living care, and in-home nursing care programs.
• Implement policies and procedures for all programs quickly and accurately in accordance with timeframes and guidelines set by NC Medicaid policy.
• Compute varied and complex budgeting situations.
• Assist in emergency and/or disaster situations.

Benefits

• College transcripts may be submitted on-line via the attachment feature or mailed to Cumberland County Department of Social Services, P.O. Box 2429, Fayetteville, NC 28302. Prior to employment start date, an official transcript must be presented in its original unopened envelope.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level