Income Maintenance Caseworker II - Medicaid Intake

Johnston County • Johnston County DSS, NC

7d • Onsite

About The Position

Johnston County is an Equal Opportunity Employer. The Johnston County DSS mission is to serve, aid and protect needy and vulnerable children and adults in ways that strengthen and preserve families. We provide human services programs that are intended to promote the health, well-being, self-sufficiency and protection of families, children and adults within our community. Johnston County Department of Social Services has an immediate opening for an Income Maintenance Caseworker II - Intake Unit.

Requirements

• One year of experience as an Income Maintenance Caseworker II
• Graduation from high school and three years of paraprofessional, clerical, or other public contact experience which included negotiating, interviewing, explaining information, gathering and compiling of data, the analysis of data and/or the performance of mathematical or legal tasks; or an equivalent combination of training and experience.
• Considerable knowledge of the program/areas of assignment.
• General knowledge of all agency and community programs and services which could affect the client/applicant.
• Good knowledge of all agency and community programs and services which could affect the client/applicant.
• Good mathematical reasoning and computational skills.
• Ability to read, analyze, and interpret rules, regulations and procedures.
• Ability to communicate with clients/applicants, the public at large, and public officials to obtain data, and to explain and interpret rules, regulations and procedures.
• Ability to perform casework functions with structured time frames.

Nice To Haves

• Ability to instruct and to evaluate the work of lower level employees.

Responsibilities

• Interview clients that apply for or request to re-certify for the following public assistance programs: Family and Children's Medicaid and Adult Medicaid.
• Complete a thorough interview with the client.
• Accurately enter all information gathered during the application and/or re-certification into the NC FAST system.
• Complete third party verification in order for eligibility to be determined.
• Process applications and evaluate eligibility for individuals receiving Medicaid.
• Obtain all necessary third party verifications.
• Communicate with the Medicaid recipient in order to obtain all information necessary to determine or re-determine eligibility.
• Complete necessary certification & recertification in the NC FAST system to ensure timely benefits are issued to the recipient upon completion of the certification or recertification process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED