Income Control Auditor (Harrah's Joliet)

Caesars Entertainment • Joliet, IL

6d

About The Position

The Income Control Auditor performs revenue audits and prepares cash summaries and revenue reports to support management decisions. The role also handles deposit slips and credit card billing and reconciles credit card deposits, while supporting customer billing inquiries and disputes. The position requires a courteous, customer-friendly manner, strong attention to detail, organization, mathematical ability, and independent problem-solving. It involves working at a desk in a fast-paced, stressful office environment and using office equipment.

Requirements

• High school diploma required.
• Maintain a courteous telephone manner and engage with customers in a warm and friendly manner.
• Typing skills and experience with Microsoft Office.
• Calculator skills; must successfully pass a 9-key calculator test during the interview process.
• Strong attention to detail and organizational skills.
• Ability to solve problems independently.
• Good mathematical skills.
• Able to lift up to 25 pounds and frequently lift and/or carry objects up to 15 pounds.
• Able to maneuver around an office and work effectively at a desk.
• Manual dexterity to operate a computer, telephone, calculator, copy machine, and printers.
• Able to perform some bending, pushing, twisting, kneeling, climbing, stooping, and overhead reaching.
• Able to work in a fast-paced, stressful environment.
• Able to respond to touch, speech, and aural and visual cues.

Responsibilities

• Perform daily revenue audits, cash summaries, and related revenue reports for management.
• Prepare deposit slips and/or capture credit card billing, and reconcile credit card deposits.
• Communicate in writing and orally with affiliated departments about variances, statistics, and exceptions to policy and procedures.
• Participate in monthly verification of Electronic Gaming Device meters.
• Assist with W2-G and Win/Loss statement preparation.
• Serve as a role model and represent Harrah’s positively, encouraging others to do the same.
• Adhere to department and company policies and procedures.
• Perform related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED