Income Control Auditor (Harrah's Joliet)

Caesars Entertainment • Joliet, IL

5d

About The Position

The Income Control Auditor leads revenue audits and prepares cash summaries and revenue reports to support management decisions. The role also involves preparing deposit slips, handling credit card transactions, reconciling credit card deposits, supporting customer billing inquiries, and resolving disputes.

The position requires a courteous and friendly approach when engaging with customers, strong attention to detail and organization, and the ability to solve problems independently. The role is based at Harrah's Joliet.

Requirements

• High school diploma.
• Courteous telephone demeanor and ability to engage customers in a warm, friendly manner.
• Typing skills.
• MS Office experience.
• Calculator skills.
• Successfully pass a 9-key calculator test during the interview process.
• Strong attention to detail and organization.
• Ability to solve problems independently.
• Good mathematical skills.
• Ability to work in a fast-paced, stressful environment.
• Ability to maneuver around an office and work effectively at a desk.
• Manual dexterity to operate a computer and office equipment, including a telephone, calculator, copy machine, and printers.
• Ability to respond to touch/speech and aural and visual cues.
• Ability to lift up to 25 pounds and frequently lift and/or carry objects up to 15 pounds.
• Ability to perform some bending, pushing, twisting, kneeling, climbing, stooping, and overhead reaching.

Responsibilities

• Perform daily revenue audits, cash summaries, and related revenue reports for management.
• Prepare deposit slips and/or capture credit card billing, and reconcile credit card deposits.
• Communicate verbally and in writing with affiliated departments about variances, statistics, and exceptions to policies and procedures.
• Participate in monthly verification of Electronic Gaming Device meters.
• Assist with W2-G and Win/Loss statement preparation.
• Serve as a role model and represent Harrah’s positively, encouraging others to do the same.
• Adhere to department and company policies and procedures.
• Perform related duties as assigned.
• Support customer billing inquiries and resolve disputes.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED