Inbound Will Call Selector

Sysco•Selma, AL

About The Position

This position ensures professional, accurate, and timely processing of will-call orders. It is customer-facing at the will-call desk and handles the transactional side of the will-call process. The role may also perform other duties as assigned during downtime. Requirements and duties listed are representative of the role and are not a comprehensive inventory of all responsibilities or qualifications. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Requirements

  • Must be at least 18 years of age.
  • 0–1 year of relevant work experience.
  • Frequently lift products weighing 10–75 pounds and lift up to 100 pounds.
  • Frequently reach up to 72 inches.
  • Frequently bend and twist while operating an electric pallet jack or forklift and retrieving products from lower shelf areas.
  • Work in very extreme temperatures, including coolers and freezers.
  • Speak effectively with customers or associates.
  • Have exemplary listening skills to facilitate effective two-way communication.
  • Add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.
  • Have proficient problem-solving skills.
  • Have strong verbal and written communication skills.
  • Read, write, and speak English.
  • Use a data-entry portal or CRT.
  • Work safely in areas with temperature and humidity variations based on local weather conditions and the type of product selected, including non-refrigerated, refrigerated, and frozen products.
  • Be currently authorized to work in the United States.

Nice To Haves

  • 1 year of experience operating an electric pallet jack or forklift.
  • 1 year of warehouse, military, or physically active job experience.
  • 1 year of selection experience.
  • 2 years of consistent work history preferred.

Responsibilities

  • Provide customer service and sales support as needed.
  • Key in national-account special orders and customer orders.
  • Support customer requests for credit.
  • Coordinate customer will-call orders, including generating and coordinating pickups.
  • For the Employee Cash Sales Program, make and distribute inventory lists, take orders, and hand out orders.
  • Perform other duties as assigned during downtime.
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