Overnight Inbound Operations Team Leader - Lebanon, PA

Target•Lebanon, PA
•$22 - $37•Onsite

About The Position

The Inbound Operations Team Leader leads inbound operations and hourly team members in a Target store. The role focuses on unloading trailer deliveries, preparing merchandise for the sales floor, ensuring product availability, and delivering a consistent guest experience. The leader plans and assigns workload, supports sales goals, develops team members, and helps maintain safe, secure, compliant, and guest-ready operations. The position may also include store-level leadership-on-duty responsibilities and support for guest services such as backup cashiering, order pickup, and Drive Up. This is a full-time position with variable hours based on business needs; there is no guarantee of 40 hours per week. The schedule may include nights, weekends, holidays, closing shifts, and peak shopping times. The work is active and physically demanding, including frequent merchandise handling and lifting, ladder use, and remaining mobile during a shift.

Requirements

  • High school degree or equivalent.
  • At least 18 years of age.
  • Ability to lead and hold others accountable.
  • Ability to learn and adapt to current technology needs.
  • Ability to work independently and as part of a team.
  • Ability to manage workload and prioritize tasks independently.
  • Ability to remain focused and composed in a fast-paced environment and complete multiple tasks within established timeframes.
  • Welcoming and helpful attitude toward guests and team members.
  • Effective communication skills.
  • Ability to access all areas of the building to respond to guest or team member issues.
  • Ability to interpret instructions, reports, and information.
  • Ability to accurately handle cash register operations as needed.
  • Ability to climb up and down ladders as needed.
  • Ability to scan, handle, and move merchandise safely and efficiently, including frequently lifting, carrying, and moving items up to 44 pounds throughout a shift without additional assistance; work involves repetitive bending, twisting, reaching, and rotating.
  • Ability to work a flexible schedule, including nights, weekends, and holidays, and maintain reliable, prompt attendance.
  • Ability to work in and be exposed to varying temperatures, humidity, and other elements during certain duties, including Drive Up and carryout.
  • Ability to remain mobile for the duration of a scheduled shift; shift length may vary.

Nice To Haves

  • Previous retail experience is preferred but not required.

Responsibilities

  • Deliver guest experience commitments and ensure team members understand, are trained in, and consistently meet them.
  • Observe team members, provide feedback, recognize strong performance, and hold team members accountable.
  • Review guest, financial, and team outcome metrics to identify opportunities and improve results and guest experience.
  • Understand sales goals and execute daily and weekly workload to support department and store sales goals and guest engagement.
  • Lead operational work with a focus on freshness, accuracy, and efficiency.
  • Establish clear goals and expectations with guidance from the direct leader and hold team members accountable.
  • Use workload-planning tools to complete scheduled work and ensure areas are guest-ready at store opening.
  • Assign daily tasks based on planned workload and guest traffic, in alignment with weekly and monthly business priorities.
  • Assess backroom and sales floor areas and reporting, identify gaps, and develop plans to resolve issues.
  • Ensure merchandise is available for purchase and assist the direct leader with organizational and operational change.
  • Help build and develop the GM team through selection, onboarding, learning, training, direction, and feedback.
  • Promote inclusivity and equitable experiences by valuing diverse perspectives and treating others authentically and respectfully.
  • Model ethical conduct, safety, and compliance, and hold the team accountable for these standards.
  • Lead safety practices by modeling and recognizing safe behaviors, identifying and correcting hazards, assisting with incident response, and timely and accurately reporting and investigating injuries.
  • Model physical security processes and support merchandise protection strategies, including ordering, storage, and application as directed.
  • If serving as a key carrier, follow safe and secure training and processes.
  • Occasionally assume store-level leadership-on-duty responsibilities during assigned shifts, based on store needs.
  • Address store and offsite emergency and compliance needs.
  • Support guest services, including backup cashiering, order pickup, and Drive Up, while maintaining applicable compliance requirements.
  • Perform other duties based on business needs.

Benefits

  • Eligible team members and their dependents may receive medical, vision, dental, and life insurance benefits.
  • 401(k).
  • Employee discount.
  • Short-term disability.
  • Long-term disability.
  • Paid sick leave.
  • Paid national holidays.
  • Paid vacation.
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