In-Store Shopper

Albertsons Companies•Burlington, MA
•$15 - $18•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check quality, and choose products as you would for yourself, helping ensure orders are accurate and groceries are fresh. You also keep orders organized and ready for pickup. This includes carefully bagging items, managing substitutions, and coordinating orders for timely handoff to customers. The work involves shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced store environment.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement throughout different store areas and lifting up to 50 pounds.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and select suitable substitutions.
  • Comfort adapting to changing order volume and priorities.
  • Ability to coordinate order needs with team members and department processes.

Responsibilities

  • Select high-quality products for customers’ online orders across perishable and non-perishable departments.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep orders organized and ready for pickup.
  • Manage substitutions when items are unavailable and identify appropriate alternatives.
  • Coordinate orders with team members and prepare them for timely customer handoff or delivery.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging
  • Competitive wages paid weekly
  • Flexible work schedules
  • Associate discounts
  • Training, career growth, and development
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k)
  • Vacation / Paid Time Off
  • Benefits may include vision and disability and life insurance, sick pay, paid holidays, and retirement benefits, depending on eligibility and applicable terms.
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