In-Store Shopper

Albertsons Companies•Plymouth, MA
•$15 - $18

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers shopping online. You move throughout the store to pick items, check quality, and choose products as you would for yourself, ensuring orders are accurate and groceries are fresh. You organize orders for pickup, bag items carefully, manage substitutions, and coordinate timely customer handoffs. The work includes shopping, packing, and preparing orders for delivery or pickup in a fast-paced store environment.

Requirements

  • Must be at least 18 years of age.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.
  • Clear and professional customer communication.
  • Product selection skills across perishable and non-perishable departments.
  • Organization and time management skills to manage multiple orders while maintaining speed and accuracy.
  • Problem awareness in identifying unavailable items and selecting substitutions.
  • Operational awareness of fulfillment processes and company standards.
  • Team awareness and ability to coordinate with coworkers and departments.
  • Adaptability to changing order volumes and priorities.

Responsibilities

  • Select and pick high-quality items across perishable and non-perishable departments.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep customer orders organized and ready for pickup.
  • Identify out-of-stock items and select appropriate substitutions.
  • Use handheld devices and digital systems to pick and track orders.
  • Coordinate order needs with team members and store departments.
  • Assist customers with pickup orders using clear and professional communication.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development support from leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on eligibility, length of service, hours worked, applicable collective bargaining agreement, and/or company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/vacation pay, paid holidays, and retirement benefits (pension and/or 401(k)).
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