In-Store Shopper

Albertsons Companies•Lewistown, MT
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations, helping ensure orders are accurate and groceries are fresh. You also keep orders organized and ready for pickup. This includes carefully bagging items, managing substitutions when needed, and coordinating orders for timely handoff to customers. The work involves shopping, packing, and preparing orders for delivery or pickup in a steady-paced, mobile store environment. The role requires clear customer communication, attention to detail, organization, comfort using handheld devices and digital order systems, adaptability to changing order volumes, and the ability to move around the store and lift up to 50 pounds. Applicants must be at least 18 years old and comply with company policies, including safety, sanitation, and dress standards. Prior retail, customer service, or fulfillment experience is preferred. Albertsons Companies describes its culture as people-oriented and focused on bringing people together around food and inspiring well-being. The company emphasizes belonging, customer service, teamwork, diverse perspectives, ownership, and a healthy future. The company notes that the listed statements describe the general nature of work and are not the official job description; responsibilities and skills may vary by store.

Requirements

  • Must be at least 18 years of age.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality products for customers’ online orders across perishable and non-perishable departments.
  • Check product quality and ensure order accuracy and freshness.
  • Pick items throughout the store using handheld devices and digital order systems.
  • Manage appropriate substitutions for out-of-stock items.
  • Carefully bag items and keep orders organized and ready for pickup or delivery.
  • Coordinate orders for timely handoff to customers.
  • Communicate clearly and professionally when assisting with pickup orders.
  • Follow order fulfillment processes, company standards, and policies for safety, sanitation, and dress.
  • Coordinate order needs with team members and department processes.
  • Adapt to changing order volumes and priorities throughout the shift.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
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