In-Store Shopper

Albertsons•Wilmington, NC
•Onsite

About The Position

As an In-Store Shopper, also referred to as a Drive Up & Go Clerk, you select high-quality products for customers’ online orders by moving throughout the store, checking product quality, and choosing items as you would for yourself. You help ensure customers receive accurate, fresh groceries. You also keep orders organized and ready for pickup or delivery. This includes carefully bagging items, managing substitutions, and coordinating orders for timely handoff. The role involves steady, fast-paced work across different areas of the store.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills for managing multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and choose suitable substitutions.
  • Awareness of team needs and department processes.
  • Adaptability to changing order volumes and priorities.

Responsibilities

  • Select high-quality products for customers’ online orders across perishable and non-perishable departments.
  • Check product quality and ensure order accuracy and freshness.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Manage out-of-stock items and select appropriate substitutions.
  • Coordinate orders with customers and team members for timely handoff.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation / Paid Time Off.
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