In-Store Shopper

Albertsons Companies•Kapolei, HI
•$16 - $21•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that meet customer expectations for accurate and fresh groceries. You also organize orders and prepare them for pickup or delivery. This includes carefully bagging items, managing substitutions, and coordinating orders for timely handoff. The work involves shopping, packing, and preparing orders in a steady, fast-paced environment that requires moving throughout the store. This is an entry-level position with advancement opportunity. Starting rates are no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. Applications are accepted on an ongoing basis.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Product selection skills across perishable and non-perishable departments.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and choose suitable substitutions.
  • Operational awareness of fulfillment processes and company standards.
  • Ability to coordinate with team members and adapt to changing order volumes and priorities.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure orders are accurate and fresh.
  • Bag items carefully and keep orders organized and ready for pickup or delivery.
  • Manage substitutions when items are unavailable and select appropriate alternatives.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k) benefits.
  • Vacation and paid time off.
  • Depending on service length, hours worked, applicable collective bargaining agreement, and company policy, benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/vacation pay, paid holidays, and retirement benefits (pension and/or 401(k) eligibility).
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