In-Store Shopper

Albertsons•Milford, MA
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You keep orders organized and ready for pickup by carefully bagging items, managing substitutions, and coordinating timely handoffs. The work involves shopping, packing, and preparing orders for delivery or pickup in a fast-paced environment.

Requirements

  • Must be 18 years of age or older.
  • Strong attention to detail for product quality checks and order accuracy.
  • Ability to use handheld devices and follow digital order systems.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.
  • Comfort adapting to changing order volume and priorities throughout the shift.
  • Ability to coordinate order needs with team members and department processes.

Responsibilities

  • Pick items throughout the store for online customer orders.
  • Check product quality and select fresh, high-quality products across perishable and non-perishable departments.
  • Bag items carefully and keep orders organized and ready for pickup.
  • Manage substitutions when items are unavailable.
  • Coordinate orders and timely handoffs with customers and team members.
  • Use handheld devices and digital systems to pick and track orders.
  • Identify out-of-stock items and select appropriate substitutions.
  • Follow order fulfillment processes, company standards, safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging
  • Competitive wages paid weekly
  • Flexible work schedules
  • Associate discounts
  • Training, career growth, and development
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k)
  • Vacation / Paid Time Off
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