In-Store Shopper

Albertsons Companies•Mililani Town, HI
•$16 - $21•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check quality, and make selections that meet customer expectations. You organize and prepare orders for pickup or delivery, carefully bag items, manage substitutions when needed, and coordinate timely handoffs to customers. The work is steady and takes place in a fast-paced store environment. This is an entry-level position with advancement opportunity. The position requires continuous movement throughout the store and lifting up to 50 pounds. Applicants must be available to work early mornings, evenings, weekends, and holidays. Starting rates are no less than the local minimum wage and may vary by location, experience, qualifications, and applicable collective bargaining agreements.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to choose appropriate substitutions and adapt to changing order volume and priorities.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Organize and carefully bag orders for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock items.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Manage multiple orders while balancing speed and accuracy.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreements, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits (pension and/or 401(k) eligibility).
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