In-Store Shopper

Albertsons Companies•Ashland, MA
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking product quality, and making selections that meet customer expectations. You also keep orders organized and ready for pickup or delivery by carefully bagging items, managing substitutions, and coordinating timely handoffs. The role involves steady work in a fast-paced store environment and continuous movement across different store areas.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.

Responsibilities

  • Select high-quality products from perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure orders are accurate.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Identify out-of-stock items and select appropriate substitutions.
  • Coordinate orders for timely handoff to customers.
  • Assist customers with pickup orders using clear and professional communication.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits.
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