In-Store Shopper

Albertsons Companies•Worcester, MA
•$15 - $18•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that meet the expected standard for accurate, fresh groceries. You also keep orders organized and ready for pickup by carefully bagging items, managing substitutions, and coordinating orders for timely handoff to customers. The work includes shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced environment. This is an entry-level position with advancement opportunity. Applicants must be at least 18 years old and comply with company policies, including safety, sanitation, and dress standards. Starting rates are no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. The company accepts applications on an ongoing basis.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and select appropriate substitutions.
  • Ability to adapt to changing order volume and priorities.

Responsibilities

  • Select high-quality items across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep orders organized and ready for pickup.
  • Manage substitutions when items are unavailable and identify out-of-stock items.
  • Coordinate orders with team members and prepare them for timely pickup or delivery handoff.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes and company standards, including safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on service length, hours worked, applicable collective bargaining agreement, and company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits, including pension and/or 401(k) eligibility.
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