In-Store Shopper

Albertsons•Novato, CA
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers’ online orders by moving throughout the store, checking product quality, and choosing items that meet customer expectations. You organize orders for pickup, bag items carefully, manage substitutions, and coordinate timely handoffs. The work includes shopping, packing, and preparing orders for delivery or pickup in a fast-paced environment.

Requirements

  • Must be 18 years of age or older.
  • Strong attention to detail for product quality checks and order accuracy.
  • Ability to use handheld devices and follow digital order systems.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.
  • Comfort adapting to changing order volume and priorities.
  • Ability to coordinate order needs with team members and department processes.

Responsibilities

  • Select high-quality items from perishable and non-perishable departments for online orders.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and organize orders for pickup or delivery.
  • Manage substitutions when items are unavailable.
  • Coordinate orders and timely customer handoffs with customers and team members.
  • Use handheld devices and digital systems to pick and track orders.
  • Identify out-of-stock items and choose appropriate substitutions.
  • Follow order fulfillment processes, company policies, safety and sanitation requirements, and dress standards.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
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