In-Store Shopper

Albertsons • Maple Valley, WA

15d • Onsite

About The Position

As an In-Store Shopper (also called a Drive Up & Go Clerk), you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You also keep orders organized and ready for pickup by carefully bagging items, managing substitutions, and coordinating orders for timely handoff. The work includes shopping, packing, and preparing orders for delivery or pickup in a fast-paced environment.

The role requires clear customer communication, accurate order fulfillment, attention to product quality, and effective organization while managing multiple orders. Shoppers use handheld devices and digital systems to pick and track orders, identify out-of-stock products, and choose suitable substitutions. They follow fulfillment processes and company standards, coordinate with team members, and adapt to changing order volume and priorities. The position involves continuous movement throughout different store areas and lifting up to 50 pounds.

Requirements

• Must be at least 18 years old.
• Strong attention to detail for product quality and order accuracy.
• Ability to use handheld devices and follow digital order systems.
• Availability to work early mornings, evenings, weekends, and holidays.
• Ability to move continuously throughout the store and lift up to 50 pounds.
• Must comply with company policies, including safety, sanitation, and dress standards.

Nice To Haves

• Prior retail, customer service, or fulfillment experience is preferred.
• Clear and professional customer communication skills.
• Product selection skills across perishable and non-perishable departments.
• Organization and time-management skills for managing multiple orders while maintaining speed and accuracy.
• Ability to recognize out-of-stock items and select appropriate substitutions.
• Operational awareness and ability to coordinate with team members and department processes.
• Comfort adapting to changing order volume and priorities.

Responsibilities

• Select high-quality products across perishable and non-perishable departments for online customer orders.
• Check product quality and ensure order selections are accurate.
• Bag items carefully and keep orders organized and ready for pickup or delivery.
• Manage substitutions when items are unavailable and identify out-of-stock products.
• Coordinate orders and customer handoffs to support timely pickup.
• Use handheld devices and digital order systems to pick and track orders.
• Communicate professionally with customers and coordinate with team members.
• Follow order fulfillment processes, company policies, and safety, sanitation, and dress standards.
• Adapt to changing order volumes and priorities throughout the shift.

Benefits

• Inclusive work culture built on belonging.
• Competitive wages paid weekly.
• Flexible work schedules.
• Associate discounts.
• Training, career growth, and development opportunities.
• Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
• Vacation / Paid Time Off.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed