In-Store Shopper

Albertsons Companies•Canton, MA
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that help ensure customers receive accurate, fresh groceries. You keep orders organized and ready for pickup, carefully bag items, manage substitutions, and coordinate orders for timely handoff. The work includes shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced environment. The role requires customer communication, attention to detail, organization, comfort using handheld devices and digital order systems, and adaptability to changing order volumes and priorities. It also involves continuous movement, lifting up to 50 pounds, and working in different store areas. Applicants must be at least 18 years old and available to work early mornings, evenings, weekends, and holidays. Prior retail, customer service, or fulfillment experience is preferred.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for customers’ online orders.
  • Check product quality and ensure order accuracy and freshness.
  • Bag items carefully and keep orders organized and ready for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock items.
  • Coordinate orders and their timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Coordinate order needs with team members and department processes.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Depending on eligibility, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits such as pension and/or 401(k).
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