In-Store Shopper

Albertsons Companies•Lewisville, TX
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking product quality, and choosing selections that meet customer expectations. You also keep orders organized and ready for pickup or delivery by carefully bagging items, managing substitutions, and coordinating orders for timely handoff. The work involves shopping, packing, and preparing orders in a steady, fast-paced environment. The role requires clear customer communication, accurate order fulfillment, organization, and comfort using handheld devices and digital order systems. You must be able to adapt to changing order volume and priorities, follow company procedures and standards, and move continuously throughout different store areas, including lifting up to 50 pounds. Albertsons Companies describes itself as a people-oriented food and drug retailer focused on bringing people together around food and inspiring well-being. It operates more than 2,200 stores across 34 states and the District of Columbia. The company emphasizes inclusion, customer service, teamwork, and equal employment opportunity.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, working in different store areas, and lifting up to 50 pounds.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for customers’ online orders.
  • Check product quality and ensure order accuracy.
  • Manage out-of-stock items and select appropriate substitutions.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Coordinate orders for timely handoff to customers.
  • Assist customers picking up orders through clear and professional communication.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.
  • Adapt to changes in order volume and priorities throughout the shift.

Benefits

  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
  • Inclusive work culture built on belonging.
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