In-Store Shopper

Albertsons Companies•Windham, NH
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and choosing products as you would for yourself, with a focus on accurate orders and fresh groceries. You also keep orders organized and ready for pickup or delivery. This includes carefully bagging items, managing substitutions, and coordinating orders for timely handoff to customers. The work involves shopping, packing, and preparing orders in a steady-paced environment that requires movement throughout the store. The role requires customer communication, sound product selection, attention to order details, organization, comfort using handheld devices and digital order systems, awareness of fulfillment processes, teamwork, and adaptability to changing order volumes and priorities. Employees must be comfortable moving continuously, lifting up to 50 pounds, and working in different store areas.

Requirements

  • Must be at least 18 years old.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Compliance with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.
  • Clear and professional communication when assisting with pickup orders.
  • Organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Ability to identify out-of-stock items and select appropriate substitutions.
  • Ability to coordinate order needs with team members and department processes.
  • Adaptability to changing order volume and priorities.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality items from perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure orders are accurate and include fresh groceries.
  • Bag items carefully and keep orders organized and ready for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock products.
  • Coordinate orders with team members and prepare them for timely customer handoff.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.
  • Adapt to changing order volumes and priorities throughout the shift.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation and paid time off.
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