In-Store Shopper

Albertsons Companies•Mansfield, MA
•$15 - $18

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking quality, and making selections that meet customer expectations. You also keep orders organized and ready for pickup, carefully bag items, manage substitutions when needed, and coordinate orders for timely handoff to customers. The work involves shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced environment. This is an entry-level position with advancement opportunity. The posting describes the general nature of the work; responsibilities and skills may vary by store, and the official job description will be provided during the application process.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.
  • Customer interaction, product selection, organization, time management, problem awareness, operational awareness, teamwork, and adaptability skills.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience preferred.

Responsibilities

  • Select high-quality items across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order fulfillment is accurate.
  • Bag items carefully and keep orders organized and ready for pickup.
  • Manage substitutions and identify out-of-stock items.
  • Coordinate orders for timely handoff to customers and communicate professionally when assisting with pickup orders.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.
  • Coordinate order needs with team members and store departments.
  • Adapt to changing order volumes and priorities throughout the shift.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation / Paid Time Off.
  • Depending on length of service, hours worked, applicable collective bargaining agreement, and/or company policy, benefits may include vision, disability and life insurance, sick pay, paid holidays, and retirement benefits (pension and/or 401(k) eligibility).
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