In-Store Shopper

Albertsons Companies•Portland, OR
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check their quality, and make selections that meet customer expectations. You organize orders for pickup or delivery, bag items carefully, manage substitutions, and coordinate timely handoffs to customers. The work involves shopping, packing, and preparing orders in a steady, fast-paced environment. The role requires communicating professionally with customers and team members, using handheld devices and digital order systems, and following order fulfillment processes and company standards. Schedules may include early mornings, evenings, weekends, and holidays. Physical work includes continuous movement around different store areas and lifting up to 50 pounds. Albertsons Companies describes its culture as people-oriented and committed to bringing people together around food and inspiring well-being. It emphasizes belonging, customer service, teamwork, different perspectives, ownership, and a healthy future. The company operates more than 2,200 stores across 34 states and the District of Columbia.

Requirements

  • Must be 18 years of age or older.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 pounds, and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality products across perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Bag items carefully and keep orders organized for pickup or delivery.
  • Manage substitutions when items are unavailable and identify out-of-stock products.
  • Coordinate orders for timely handoff to pickup customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Communicate professionally when assisting with pickup orders.
  • Coordinate order needs with team members and department processes.
  • Follow company order fulfillment processes, policies, safety and sanitation requirements, and dress standards.
  • Adapt to changing order volume and priorities throughout the shift.

Benefits

  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development supported by leaders.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation / Paid Time Off.
  • Inclusive work culture built on belonging.
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