In-Store Shopper

Albertsons Companies•Novato, CA

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store to pick items, check product quality, and make selections that meet customer expectations. You help ensure orders are accurate and groceries are fresh. You also keep orders organized and ready for pickup. This includes bagging items carefully, managing substitutions, and coordinating orders for timely handoff to customers. The work involves shopping, packing, and preparing orders for delivery or pickup in a steady, fast-paced store environment. This is an entry-level position with advancement opportunity. Starting rates are no less than the local minimum wage and may vary based on location, experience, qualifications, and applicable collective bargaining agreements. Applications are accepted on an ongoing basis.

Requirements

  • Must be at least 18 years of age.
  • Ability to use handheld devices and follow digital order systems.
  • Strong attention to detail for product quality checks and order accuracy.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Must comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement throughout the store and lifting up to 50 pounds.
  • Clear and professional communication when assisting with pickup orders.
  • Ability to manage multiple orders while maintaining speed and accuracy.
  • Comfort adapting to changing order volume and priorities.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.

Responsibilities

  • Select high-quality products from perishable and non-perishable departments for online customer orders.
  • Check product quality and ensure order accuracy.
  • Organize and carefully bag orders for pickup or delivery.
  • Manage substitutions when items are unavailable.
  • Coordinate orders for timely handoff to customers.
  • Identify out-of-stock items and choose appropriate substitutions.
  • Use handheld devices and digital systems to pick and track orders.
  • Follow order fulfillment processes, company standards, and applicable safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.

Benefits

  • Flexible work schedules
  • Associate discounts
  • Training, career growth, and development
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k)
  • Vacation / Paid Time Off
  • Competitive wages paid weekly
  • Inclusive work culture built on belonging
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