In-Store Shopper

Albertsons•Los Gatos, CA
•Onsite

About The Position

As an In-Store Shopper, also called a Drive Up & Go Clerk, you select high-quality products for customers who shop online. You move throughout the store picking items, checking product quality, and choosing selections that meet customer expectations. You also keep orders organized and ready for pickup, carefully bag items, manage substitutions, and coordinate orders for timely handoff to customers. The work includes shopping, packing, and preparing orders for delivery or pickup in a fast-paced environment.

Requirements

  • Must be 18 years of age or older.
  • Strong attention to detail for product quality checks and order accuracy.
  • Ability to use handheld devices and follow digital order systems.
  • Availability to work early mornings, evenings, weekends, and holidays.
  • Ability to comply with company policies, including safety, sanitation, and dress standards.
  • Comfort with continuous movement, lifting up to 50 lbs., and working in different store areas.

Nice To Haves

  • Prior retail, customer service, or fulfillment experience is preferred.
  • Clear and professional communication when assisting with pickup orders.
  • Strong organization and time-management skills to manage multiple orders while maintaining speed and accuracy.
  • Comfort adapting to changing order volumes and priorities.

Responsibilities

  • Select high-quality products for online customer orders across perishable and non-perishable departments.
  • Check product quality and ensure order accuracy and freshness.
  • Organize and carefully bag orders for pickup or delivery.
  • Manage substitutions when items are unavailable.
  • Coordinate orders for timely handoff to customers.
  • Use handheld devices and digital systems to pick and track orders.
  • Identify out-of-stock items and select appropriate substitutions.
  • Follow order fulfillment processes, company standards, safety, sanitation, and dress policies.
  • Coordinate order needs with team members and department processes.
  • Adapt to changing order volumes and priorities throughout the shift.

Benefits

  • Inclusive work culture built on belonging.
  • Competitive wages paid weekly.
  • Flexible work schedules.
  • Associate discounts.
  • Training, career growth, and development.
  • Health and welfare benefits for eligible employees, including medical, dental, and 401(k).
  • Vacation / Paid Time Off.
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